Question 1

When union members carry signs and parade back and forth in front of the employer's site, they are engaging in which of the following?
A) strike advertising
B) boycotting
C) picketing
D) lockout

Accepted Answer

Picketing is an organized way for union members to protest or express their dissatisfaction with their employer's practices. It involves standing or marching in front of the employer's workplace while holding signs and chanting slogans. Picketing is a common form of protest during labor strikes or contract negotiations between unions and employers.

Question 2

Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

Accepted Answer

This is the definition of human resource management.

Question 3

Which of the following is something that all human resource departments will have to deal with in the next few years?
A) the aging population
B) social media
C) more immigrants in the workforce
D) credential inflation

Accepted Answer

The answer of Which of the following is something that...

Question 4

What is management's refusal to let workers enter a plant or building to work?
A) management strike
B) lockout
C) reverse strike
D) boycott

Accepted Answer

A lockout is a situation when management prevents workers from entering a workplace to work. It is often used as a bargaining tool during labor disputes or contract negotiations. Management may use a lockout to pressure workers to accept certain terms or conditions, or to gain an advantage in negotiations. A lockout is the opposite of a strike, where workers refuse to work as a way to put pressure on management. Choices A, C, and D are not accurate descriptions of a lockout.

Question 5

When companies in an industry pool their financial resources to help cover the costs of a member company whose workers go on strike, what is the effort called?
A) resource sharing
B) mutual-aid pact
C) partners in strikes
D) mutual assistance

Accepted Answer

This is a mutual-aid pact, where companies agree to support each other in case of worker strikes. They pool their financial resources to help cover the costs of member companies affected by strikes.

Question 6

Which of the following is an example of a trend in human resource management?
A) increase in the number of children being home-schooled
B) reactive management of diversity
C) growth in employee diversity
D) growing number of teenage consumers

Accepted Answer

The growth in employee diversity is a trend in human resource management, as organizations are recognizing the importance of creating a diverse and inclusive workplace. This trend includes hiring individuals from various cultural backgrounds, ages, genders, and abilities. The other options do not relate to human resource management trends.

Question 7

Mr. Smythe uses communication and persuasion as his tools to help unions and employers negotiate. Smythe can suggest compromises but cannot issue a binding decision. Which role is he performing?
A) arbitrator
B) mediator
C) conciliator
D) certifier

Accepted Answer

Mr. Smythe is performing the role of a mediator, who facilitates negotiation and encourages compromise between parties but does not have the authority to impose a binding decision.

Question 8

A person who prefers either part-time or full-time temporary employment is referred to as a contingent worker.

Accepted Answer

A contingent worker is a person who prefers part-time or full-time temporary employment.

Question 9

The internal labour market is made up of all employees in an industry.

Accepted Answer

The answer of The internal labour market is made up...

Question 10

Scott Pao was sitting in a stockholder meeting when a group of workers disrupted the meeting by standing up on the furniture and making claims about unfair working conditions. Since the company is unionized, Pao should recognize that what happened during the meeting was an example of which of the following?
A) part of the grievance procedure
B) corporate campaign
C) union boycott
D) verbal picketing

Accepted Answer

The disruptive behavior during the stockholder meeting was most likely a form of a corporate campaign, which is when a union uses public pressure to achieve its bargaining objectives. The workers' actions were likely intended to gain leverage in negotiations with the company by publicly calling attention to their grievances. While they may have been taking part in the grievance procedure, verbal picketing, or a union boycott, these actions would not typically involve disrupting a stockholder meeting.

Question 11

Which of the following is required by the Occupational Health and Safety Act?
A) Employers must provide adequate fringe benefits.
B) Employees must pay for their own insurance.
C) Employers must provide extended health insurance.
D) Employers must provide a safe and healthy workplace.

Accepted Answer

The Occupational Health and Safety Act requires employers to provide a safe and healthy workplace for their employees. The other options listed (A, B, and C) are not required by the act.

Question 12

Visitors to Las Vegas have periodically been exposed to groups of unhappy workers walking back and forth in front of various casinos carrying signs that say the casino owners treat their employees unfairly. What are visitors witnessing?
A) lockout
B) picketing
C) strike advertising
D) boycotting

Accepted Answer

Visitors to Las Vegas are witnessing picketing, which is a form of protest where workers walk back and forth in front of a workplace or establishment to bring attention to their grievances. In this case, the workers are carrying signs that say the casino owners treat their employees unfairly. A lockout is when the employer prevents employees from working by locking them out of the workplace. Strike advertising is a term that does not exist, and boycotting is when individuals refuse to use or purchase goods or services from a particular company as a form of protest.

Question 13

Which of the following is the assignment of various functions-such as human resource management, accounting, or legal work-to outside companies?
A) outsourcing
B) contingency workers
C) organizational reassignment
D) functional reassignment

Accepted Answer

Outsourcing is the process of assigning various functions, such as human resource management, accounting, or legal work, to outside companies. Contingency workers refer to temporary or contract employees, while organizational reassignment and functional reassignment are not specifically related to assigning functions to outside companies.

Question 14

Which of the following is a set of unique features of a company and its products that are perceived by the people or companies the organization wishes to serve as significant and superior to those of the competition?
A) synergistic benefit
B) competitive advantage
C) superlative benefit
D) comparative perception

Accepted Answer

A competitive advantage is a set of unique features of a company and its products that are perceived by the people or companies the organization wishes to serve as significant and superior to those of the competition.

Question 15

Which of the following represents a contingency plan a manufacturer can use after its employees go out on strike?
A) join in a mutual-aid pact with other companies in its industry
B) hire an employment ombudsman
C) hire permanent federal mediators
D) create an ad hoc team who are instructed to improve employee morale

Accepted Answer

Joining a mutual-aid pact with other companies in its industry can provide a way for the manufacturer to continue production during the strike by relying on the resources and personnel of other companies. Hiring an employment ombudsman may not be effective in dealing with a strike situation, hiring permanent federal mediators may be costly and time-consuming, and creating an ad hoc team to improve employee morale may be too late to address the immediate impact of a strike.

Question 16

The skills, knowledge, and abilities a person must have to fill a job are spelled out in a job specification.

Accepted Answer

A job specification is a document that outlines the qualifications, skills, knowledge, and abilities that a person must possess to effectively perform a specific job. It details the requirements and expectations for the job, including education, experience, certifications, and specific skills that are necessary for successful job performance.

Question 17

A study of the tasks required to do a job well is called a job analysis.

Accepted Answer

A job analysis is the process of studying and analyzing the tasks, responsibilities, and duties involved in a particular job in order to determine the knowledge, skills, and abilities required to perform the job effectively.

Question 18

DeShaun Hardin works for a lumber company. His employer requires that all employees wear steel-toed shoes and hard hats when on the work site. Hardin's employer is complying with which federal law?
A) Occupational Hazard Act
B) Occupational Health and Safety Act
C) Fair Labour Standards Act
D) Equal Employment Opportunity Act

Accepted Answer

The Occupational Health and Safety Act (OSHA) of 1970 requires employers to provide a workplace that is free from recognized hazards. It also mandates specific safety standards for various industries, such as construction and manufacturing. This includes the requirement for employees to wear personal protective equipment (PPE), such as steel-toed shoes and hard hats, when on the job site.

Question 19

What is the term for altering work schedules, modifying equipment, and making buildings accessible by ramps and elevators so that qualified employees can perform the job?
A) alternative accessibility
B) reasonable accommodation
C) flexible modifications
D) openness hiring

Accepted Answer

Reasonable accommodation refers to making changes or adjustments to the workplace environment or job tasks that enable qualified employees with disabilities to perform their job duties. This can include modifying equipment or work schedules, providing interpreter services, or making buildings accessible with ramps and elevators.

Question 20

Job description refers to the specific location or office where a job is done.

Accepted Answer

A job description refers to the duties, responsibilities, and requirements of a job, but it does not specify the location or office where the job is performed. This information is usually provided in a separate document or in the job posting.

Quiz 12: Managing Human Resources and Labour Relations

When union members carry signs and parade back and forth in front of the employer's site, they are engaging in which of the following?

Human resource management is the process of hiring, developing, motivating, and evaluating people in order to achieve organizational goals.

Which of the following is something that all human resource departments will have to deal with in the next few years?

What is management's refusal to let workers enter a plant or building to work?

When companies in an industry pool their financial resources to help cover the costs of a member company whose workers go on strike, what is the effort called?

Which of the following is an example of a trend in human resource management?

Mr. Smythe uses communication and persuasion as his tools to help unions and employers negotiate. Smythe can suggest compromises but cannot issue a binding decision. Which role is he performing?

A person who prefers either part-time or full-time temporary employment is referred to as a contingent worker.

The internal labour market is made up of all employees in an industry.

Which of the following is required by the Occupational Health and Safety Act?

Visitors to Las Vegas have periodically been exposed to groups of unhappy workers walking back and forth in front of various casinos carrying signs that say the casino owners treat their employees unfairly. What are visitors witnessing?

Which of the following is the assignment of various functions-such as human resource management, accounting, or legal work-to outside companies?

Which of the following is a set of unique features of a company and its products that are perceived by the people or companies the organization wishes to serve as significant and superior to those of the competition?

Which of the following represents a contingency plan a manufacturer can use after its employees go out on strike?

The skills, knowledge, and abilities a person must have to fill a job are spelled out in a job specification.

A study of the tasks required to do a job well is called a job analysis.

DeShaun Hardin works for a lumber company. His employer requires that all employees wear steel-toed shoes and hard hats when on the work site. Hardin's employer is complying with which federal law?

What is the term for altering work schedules, modifying equipment, and making buildings accessible by ramps and elevators so that qualified employees can perform the job?

Job description refers to the specific location or office where a job is done.