The implementation of total quality management is similar to that of other centralised control methods.
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Q19: According to the feedback control model,feedback can
Q20: The final step of the feedback control
Q21: The system of reviewing the operations within
Q22: Benchmarking refers to the process of identifying
Q23: An organisation-wide commitment to infusing quality into
Q25: Benchmarking is a continuous process of measuring
Q26: Hierarchical control involves monitoring and influencing employee
Q27: A quality controlled approach that emphasises a
Q28: Decentralised control is associated with rewarding individual
Q29: A zero-based budgeting system is a process
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