Question 1

_______________ refers to a strategy where individuals are grouped into departments,and departments into total organisations.

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The answer of _______________ refers to a strategy where individuals...

Question 2

____________________ is the process of creating the written documentation used to direct and control employees.

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The answer of ____________________ is the process of creating the...

Question 3

With ____________________,the location of decision authority is that of a single point,usually at the top of the organisational hierarchy

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The answer of With ____________________,the location of decision authority is...

Question 4

A(n)____________________ structure is characterised by an overall broad span of control and relatively few hierarchical levels.

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The answer of A(n)____________________ structure is characterised by an overall...

Question 5

_______________ is the process managers use to transfer authority and responsibility to positions below them in the hierarchy.

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The answer of _______________ is the process managers use to...

Question 6

________________ (three words)consist of employees from various functional departments who are responsible for meeting as a team and resolving mutual problems.

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The answer of ________________ (three words)consist of employees from various...

Question 7

___________________ (two words)refers to frequent horizontal coordination and communication carried out through ongoing relationships of shared goals,shared knowledge and mutual respect.

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The answer of ___________________ (two words)refers to frequent horizontal coordination...

Question 8

A manager's ____________________ refers to their duty to perform the task or activity that they have been assigned by their superior.

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The answer of A manager's ____________________ refers to their duty...

Question 9

In the____________________ (three words),employees are grouped together in departments by common skills and work activities,such as in an engineering department and an accounting department.

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The answer of In the____________________ (three words),employees are grouped together...

Question 10

The record readers on a business processes to achieve dramatic improvements in cost,quality,service and speed is known as _______________.

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The answer of The record readers on a business processes...

Question 11

Under the __________________ (two words)the organisation subcontracts many of its major functions to separate organisations and coordinates their activities from a small headquarters organisation.

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The answer of Under the __________________ (two words)the organisation subcontracts...

Question 12

The reorganisation of organisational structures away from the traditional functional approach to one that is based on work processes is known as the _______________ (two words).

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The answer of The reorganisation of organisational structures away from...

Question 13

In the____________________ (two words),departments are grouped together into separate,self-contained divisions based on a common product,program or geographical region.Diverse skills rather than similar skills are the basis of departmentalisation.

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The answer of In the____________________ (two words),departments are grouped together...

Question 14

Three contingency factors that shape and organisation structure are: _______________ _________________ and _________________.

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The answer of Three contingency factors that shape and organisation...

Question 15

With ____________________,decision authority is pushed downward to lower organisation levels.

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The answer of With ____________________,decision authority is pushed downward to...

Question 16

In the____________________ (three words),functional and divisional chains of command are implemented simultaneously and overlay one another in the same departments.Two chains of command exist,and some employees report to two bosses.

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The answer of In the____________________ (three words),functional and divisional chains...

Question 17

List the five approaches to departmentalisation.

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The answer of List the five approaches to departmentalisation....

Question 18

A(n)____________________ structure has a narrow span and has a relatively large number of hierarchical levels.

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The answer of A(n)____________________ structure has a narrow span and...

Question 19

The ____________________ (two words)combines aspects of both functional and divisional structures simultaneously,in the same part of the organisation.

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The answer of The ____________________ (two words)combines aspects of both...

Question 20

The number of employees who report to a supervisor,often called span of control,is also known as the supervisor's ___________________ (three words).

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The answer of The number of employees who report to...

Quiz 10: Designing Organisation Structure