Question 1

With respect to the multiple roles assumed by women, which of the following statements is FALSE?
A)Men have been favorably predisposed to adopt the sharing of domestic responsibilities.
B)Working women often find themselves in the position of caring for the elderly parents.
C)Arranging for child care is typically the woman's responsibility.
D)Women have been quick to adopt the provider role.

Accepted Answer

Men have not always been favorably predisposed to sharing domestic responsibilities. In fact, traditional gender roles have often placed the burden of domestic responsibilities solely on women. While there has been progress in shifting this dynamic, it is still an ongoing issue in many households and societies.

Question 2

Globalization implies all of the following except:
A)the world is free from national boundaries
B)a borderless world
C)competition between workers from other countries
D)an organization's nationality is held strongly in consciousness

Accepted Answer

Globalization does not mean that an organization's nationality is held strongly in consciousness. On the contrary, globalization often involves a blurring of national identities and a move towards a more global, interconnected world. A key aspect of globalization is the increasing interconnectedness and interdependence of different countries, which can lead to greater economic, political, and cultural exchange. However, this does not imply the elimination of national boundaries or a borderless world, nor does it necessarily mean that workers from different countries will be in competition with each other.

Question 3

Attention to diversity has particularly increased in recent years because of:
A)the use of telecommunications
B)the opportunity for use of lower cost labor in other countries
C)the changing demographics of the working population
D)legislation

Accepted Answer

The changing demographics of the working population, including a more diverse set of employees, have led to increased attention to diversity in the workplace. While A and B may have an impact on businesses, they are not the primary driver of increased attention to diversity. Legislation may also have played a role, but it is not as significant as the changing population demographics.

Question 4

The work of Hofstede is important because his studies revealed that more differences in work-related attitudes can be explained by:
A)gender
B)profession
C)culture
D)age

Accepted Answer

Hofstede's studies revealed that culture was the most significant factor in explaining differences in work-related attitudes. Gender, profession, and age were also examined, but they were found to be less influential than cultural differences.

Question 5

Hofstede's cross-cultural research found that Japanese managers valued:
A)high risk taking
B)group decisions
C)a short-time perspective
D)individualism

Accepted Answer

Hofstede found that Japanese managers demonstrated a preference for group decisions rather than individual decision-making. They place a higher emphasis on consensus building and maintaining the harmony of the group. They also value long-term perspectives over short-term perspectives. High risk taking and individualism are not typically emphasized in Japanese culture.

Question 6

Kentucky Fried Chicken found success in China when it:
A)identified a broker in Singapore to identify sources for Asian venture capital
B)put together a consortium of Western and Asian entrepreneurs to begin the franchise in China
C)developed a joint venture with government bodies in China
D)developed an alliance with another Asian fast-food restaurant, such as the Japanese or Taiwanese, and share the risk in China

Accepted Answer

Kentucky Fried Chicken found success in China by developing a joint venture with government bodies in China. This allowed them to navigate the local regulations and cultural differences while also gaining the trust of Chinese consumers. The other options listed do not take into account the unique challenges of doing business in China and may not have led to the same level of success.

Question 7

Which of the following was NOT recommended as a technique for increasing the sensitivity of differences between people from various cultures?
A)describing one another's culture
B)cultural sensitivity training
C)role analysis technique (RAT)
D)cross-cultural task forces or teams

Accepted Answer

The answer of Which of the following was NOT recommended...

Question 8

Which statement regarding the glass ceiling is most correct?
A)The glass ceiling has been recently found to apply equally to males and females.
B)The glass ceiling is a barrier that has been traced to a lack of ability.
C)The glass ceiling, like Cinderella's glass slipper, has resulted in a temporary movement of women into political leadership positions throughout the world.
D)The glass ceiling is a transparent barrier that keeps women from rising above a certain level in organizations.

Accepted Answer

The glass ceiling refers to a transparent (i.e. invisible) barrier that can prevent women from rising to higher levels in organizations, often due to systemic biases and discrimination. It is not based on a lack of ability, as option B suggests. The glass ceiling is not a recent discovery and applies primarily to women, not men, as mentioned in option A. Option C is not an accurate comparison, as the glass ceiling is a pervasive problem that affects women in various fields, not a temporary phenomenon. Therefore, option D is the most correct statement regarding the glass ceiling.

Question 9

Gifts are not usually a requirement in business dealings, though presenting a small gift will generally be appreciated as gesture of goodwill in which of the following cultures?
A)Mexico
B)Japan
C)Saudi Arabia
D)Canada

Accepted Answer

The answer of Gifts are not usually a requirement in...

Question 10

Which of the following statements/statistics about women in the workforce is incorrect?
A)The number of women in the labor force increased from 31.5 million in 1970 to 65 million in 2008.
B)Women earn 49 percent of all doctorates and 60 percent of master's degrees.
C)There has been little increase in the number of women CEOs.
D)On average, women earn 90% of what men earn from work.

Accepted Answer

The statement "On average, women earn 90% of what men earn from work" is incorrect. According to recent data from the Bureau of Labor Statistics, women on average earn 82 cents for every dollar earned by men. This wage gap is even greater for women of color.

Question 11

Which of the following is NOT one of the major challenges that managers must deal with in order to remain competitive?
A)globalizing the firm's operations to compete in the global village
B)managing ethical behavior, good character, and personal integrity
C)managing a diverse workforce
D)anticipating changes in foreign currency valuations

Accepted Answer

While managers may need to consider foreign currency valuations, it is not one of the major challenges they must deal with in order to remain competitive. The other options, globalizing operations, managing ethical behavior, and managing a diverse workforce, are all challenges that managers must address in order to remain competitive in today's business environment.

Question 12

Hofstede's work casts doubt on the:
A)ability of cross-cultural attitudes to predict job-related attitudes
B)use of masculinity versus femininity as an orientation that has cultural variation
C)use of time as an orientation that differs across cultures
D)the universal applicability of U.S. management theories

Accepted Answer

Hofstede's work suggests that U.S. management theories may not be universally applicable across cultures, as there are significant cultural differences in values and attitudes that may impact how management practices are perceived and implemented in different countries.

Question 13

An expatriate manager is one who:
A)has left a transnational organization to work for a competitor
B)works within a foreign-owned company within their own country
C)works in a country other than his or her home country
D)has given his or her allegiance to a transnational type of organization over a more national/domestic perspective

Accepted Answer

An expatriate manager is someone who works in a country other than their home country. The other options do not accurately describe an expatriate manager.

Question 14

A transnational organization is one where:
A)an organization's nationality is held strongly in the consciousness of managers even though the organization competes on a global scale
B)the global viewpoint supersedes national issues
C)the global and national interests are linked in an overriding perspective
D)a prevalent ethnic viewpoint begins to be held strongly in the consciousness of managers

Accepted Answer

The answer of A transnational organization is one where:
A)an organization's...

Question 15

The globalization of business and changing demographic trends will present organizations with a tremendously culturally diverse workforce which represents the risk that:
A)prejudices and stereotypes will prevent managers and employees from developing a synergy that can benefit the organizations
B)families will not be left intact
C)values will begin to erode
D)opportunities will not be available

Accepted Answer

Prejudices and stereotypes can create a culture of division and hinder teamwork and productivity, while a diverse workforce can contribute to innovation and creativity. Therefore, it is crucial for managers to recognize and address their own biases, promote diversity and inclusion, and encourage open communication and collaboration among employees from different backgrounds.

Question 16

Given the increasing attractiveness of U.S. business ventures in China, a major challenge for Western managers will be in understanding the Chinese practice of guanxi, which is:
A)the strong use of rewards and punishment in the workplace
B)the use of personal connections to conduct business
C)the practice of group members evaluating the performance of individual group members
D)the tendency to negotiate small but specific agreements in order to interact effectively

Accepted Answer

Guanxi is the practice of using personal connections and relationships to conduct business in China. It involves developing trust and rapport with individuals before conducting any business dealings, and often involves exchanging favors and gifts to maintain and strengthen relationships. Understanding and utilizing guanxi is crucial for success in the Chinese business environment.

Question 17

In the Business Guide to Cultural Differences provided by the textbook, which of the following statements would be most accurate regarding the culture of Japan?
A)It is considered rude to be late.
B)Punctuality is not always a priority.
C)It is customary to make appointments for approximate times of the day rather than precise hours.
D)Women should expect to wear hosiery and high heels.

Accepted Answer

The statement "It is considered rude to be late" accurately reflects the cultural value of punctuality in Japan. Being punctual is highly valued in Japanese culture, and being late is considered disrespectful.

Question 18

Many U.S. and Canadian firms have located manufacturing plants in Mexico to take advantage of lower labor costs. Additionally, many tariffs on U.S. exports have been eliminated. These global changes occurred because of:
A)the European union
B)GATT agreements
C)NAFTA
D)Perestroika

Accepted Answer

NAFTA (North American Free Trade Agreement) is a treaty between Canada, the United States, and Mexico that eliminated tariffs and other trade barriers between the three countries. This facilitated the relocation of manufacturing plants to Mexico, where labor costs were lower, and opened new export opportunities for U.S. and Canadian firms. GATT (General Agreement on Tariffs and Trade) was a precursor to NAFTA that aimed to reduce trade barriers worldwide, but it did not specifically address North America. The European Union and perestroika (a series of economic and political reforms in the Soviet Union in the 1980s) are not directly related to the changes in trade patterns described in the question.

Question 19

According to your text, African-Americans and Hispanic-Americans are likely to be at a disadvantage within organizations because:
A)they are under-represented in declining occupations
B)they tend to live in a small number of large cities that are facing severe economic difficulties
C)available jobs in the future will require less skill than in the past
D)the proportion of African-Americans and Hispanic-Americans who are qualified for higher level jobs are often higher than the proportion of qualified whites and Asian-Americans

Accepted Answer

The text states that African-Americans and Hispanic-Americans often live in a small number of large cities that are facing severe economic difficulties, which puts them at a disadvantage within organizations. This can limit their job opportunities and access to resources, which can hinder their career growth and advancement.

Question 20

In which of the following cultures should you avoid directly saying no?
A)Japan
B)Saudi Arabia
C)Mexico
D)Canada

Accepted Answer

The answer of In which of the following cultures should...

Quiz 2: Challenges for Managers

With respect to the multiple roles assumed by women, which of the following statements is FALSE?

Globalization implies all of the following except:

Attention to diversity has particularly increased in recent years because of:

The work of Hofstede is important because his studies revealed that more differences in work-related attitudes can be explained by:

Hofstede's cross-cultural research found that Japanese managers valued:

Kentucky Fried Chicken found success in China when it:

Which of the following was NOT recommended as a technique for increasing the sensitivity of differences between people from various cultures?

Which statement regarding the glass ceiling is most correct?

Gifts are not usually a requirement in business dealings, though presenting a small gift will generally be appreciated as gesture of goodwill in which of the following cultures?

Which of the following statements/statistics about women in the workforce is incorrect?

Which of the following is NOT one of the major challenges that managers must deal with in order to remain competitive?

Hofstede's work casts doubt on the:

An expatriate manager is one who:

A transnational organization is one where:

The globalization of business and changing demographic trends will present organizations with a tremendously culturally diverse workforce which represents the risk that:

Given the increasing attractiveness of U.S. business ventures in China, a major challenge for Western managers will be in understanding the Chinese practice of guanxi, which is:

In the Business Guide to Cultural Differences provided by the textbook, which of the following statements would be most accurate regarding the culture of Japan?

Many U.S. and Canadian firms have located manufacturing plants in Mexico to take advantage of lower labor costs. Additionally, many tariffs on U.S. exports have been eliminated. These global changes occurred because of:

According to your text, African-Americans and Hispanic-Americans are likely to be at a disadvantage within organizations because:

In which of the following cultures should you avoid directly saying no?