Which of the following is true of managers' influence and control of characteristics in an organization?
A) Managers can influence or control both job characteristics and the basic characteristics of people.
B) Managers can influence or control job characteristics, but usually not the basic characteristics of people.
C) Managers can influence or control the basic characteristics of people, but usually not the job characteristics.
D) Managers can neither influence and control job characteristics, nor can they control the basic characteristics of people.

Question

Quizplus · Accepted Answer

Managers can influence or control job characteristics by implementing changes in job design, task allocation, and work environment. However, managers cannot control or influence the basic characteristics of people, such as personalities, interests, and values, as these are innate and not subject to external influence.

Which of the Following Is True of Managers' Influence and Control