The__________part of the balanced scorecard consists of the processes, decisions, and actions that managers and workers make within an organization.
A) financial perspective
B) customer perspective
C) internal perspective
D) learning perspective

Question

Quizplus · Accepted Answer

The internal perspective of the balanced scorecard is concerned with the internal processes and activities of an organization that lead to the achievement of its goals. This includes the decisions and actions that managers and workers make within the organization. The other perspectives, such as financial, customer, and learning, focus on different aspects of organizational performance.

The__________part of the Balanced Scorecard Consists of the Processes, Decisions