When you must notify a customer that you can send only part of an order,the buffer _____________
A) gives the reason for the delay on the balance of the order.
B) states the approximate length of time the customer will have to wait for a decision.
C) emphasizes the good news that part of the order is on its way.
D) does all of the above.

Question

Quizplus · Accepted Answer

The buffer should emphasize the good news that part of the order is on its way to maintain a positive tone and reassure the customer.

When You Must Notify a Customer That You Can Send