Networkcar.com sells a plug-in device that connects to computer diagnostic ports that are standard on cars.The device beams signals to dealers who can remotely diagnose or spot trouble.The device allows car dealerships to maintain a closer bond with their customers by offering maintenance before a problem leaves customers with an inoperable or possibly dangerous car.With the device,what can dealers better engage in?
A)management empowerment
B)management-customer synergy
C)relationship marketing
D)transactional marketing

Question

Quizplus · Accepted Answer

Relationship management is a strategy that entails forging long-term partnerships with customers.