Question 1

A DSS typically includes modeling tools to help managers create a numerical representation of a situation and explore "what-if" alternatives.Which of the following is an example of such a tool?
A) spreadsheet
B) database
C) expert system
D) Web site

Accepted Answer

A spreadsheet allows managers to create a numerical representation of a situation and explore "what-if" alternatives by manipulating the values and formulas within the spreadsheet. It is a common modeling tool used in DSS. B) A database is not necessarily a modeling tool, but rather a tool for organizing and storing data. C) An expert system is an AI tool designed to mimic the decision-making abilities of a human expert, but it is not a modeling tool. D) A website can be a delivery platform for information or tools, but it is not inherently a modeling tool.

Question 2

In an expert system,a(n)____ engine analyzes the available data by following the rules in its knowledge base.
A) inference
B) difference
C) reference
D) expert

Accepted Answer

An inference engine is responsible for analyzing the available data by following the rules in its knowledge base in order to make decisions or provide recommendations. The other options (difference, reference, and expert) are not relevant to the function of an expert system's inference engine.

Question 3

As a buyer for a local dress store,you are responsible for choosing next season's stock.Today you decided to include a selection of Asian-inspired dresses in your fall line based upon fashion trends and your own intuition.What type of problem did you handle?
A) A structured problem.
B) A schedule problem.
C) An unstructured problem.
D) A semi-structured problem.

Accepted Answer

This is an unstructured problem as it involves subjective judgment, intuition and creative thinking. There is no pre-defined solution or procedure to follow.

Question 4

The ____ technique is based on the idea that the best information systems are designed when end users and systems analysts work together as equal partners.
A) MRP
B) EID
C) RFP
D) JAD

Accepted Answer

JAD stands for Joint Application Development, which is a technique for bringing together end users and systems analysts to develop a new information system together. This approach is based on the idea that end users are the best source of information about their needs, and that these needs should be incorporated into the design of the system from the beginning. JAD sessions typically involve intensive collaboration and communication between stakeholders, with the goal of creating a system that meets the needs of all involved parties.

Question 5

As a manager,you are responsible for managing inventory.Every month you receive a low inventory report that lists stock items that have fallen below a minimum reorder point.This report is a type of ____.
A) executive report
B) ad hoc report
C) summary report
D) exception report

Accepted Answer

A low inventory report that lists stock items that have fallen below a minimum reorder point is an example of an exception report. This report highlights exceptions to the norm or standard, which in this case is the minimum reorder point. It helps the manager focus on the items that require their attention and action to replenish the stock.

Question 6

As a low-level manager at your company,you are responsible for activities that make the day-to-day operation of the business run smoothly,like ordering office supplies and creating work schedules.What type of planning are you responsible for?
A) operational planning
B) tactical planning
C) strategic planning
D) analysis

Accepted Answer

As a low-level manager responsible for day-to-day activities, the type of planning you are responsible for is operational planning. Operational planning involves outlining the specific actions needed to achieve short-term goals and objectives, such as ordering office supplies and creating work schedules. Tactical planning involves developing plans to achieve medium-term goals and objectives, while strategic planning is focused on defining long-term goals and objectives for the organization. Analysis is a process of examining and evaluating data or information to gain insights or make decisions, but it is not a type of planning.

Question 7

-A system like the one shown in the accompanying figure is characterized by all of the following EXCEPT ____.
A) its ability to replicate the reasoning of a human expert
B) its ability to generate its own programs
C) its ability to work with external and internal data
D) its ability to produce a recommendation or decision

Accepted Answer

The answer of 
-A system like the one shown in...

Question 8

A ____ is a question or set of instructions describing data that must be gathered to make a decision.
A) decision model
B) decision query
C) decision scale
D) decision request

Accepted Answer

A decision query is a specific question or set of instructions that outlines the data needed to make a decision. It is a key component of decision-making processes and often involves gathering information from various sources in order to analyze and evaluate potential options. The other options listed (decision model, decision scale, and decision request) do not accurately describe this process.

Question 9

A(n)____ helps people make decisions by directly manipulating data,analyzing data from external sources,generating statistical projections,and creating data models of various scenarios.
A) DSS
B) BPR
C) TPS
D) MIS

Accepted Answer

DSS (Decision Support System) is a computer-based system that helps people make decisions by providing data analysis tools and models. It is designed to directly manipulate data, analyze data from external sources, generate statistical projections, and create data models of various scenarios. BPR (Business Process Reengineering) is a management strategy focused on the analysis and design of workflows and processes within an organization. TPS (Transaction Processing System) is a computerized system that manages and records routine transactions of an organization. MIS (Management Information System) is a computer-based system that provides managers with the tools to organize, evaluate, and efficiently manage departments within an organization. None of these systems specifically focus on helping people make decisions by directly manipulating data, analyzing data from external sources, generating statistical projections, and creating data models of various scenarios.

Question 10

Ad hoc reports are sometimes referred to as ____ reports.
A) summary
B) exception
C) scheduled
D) demand

Accepted Answer

Ad hoc reports are reports that are created on demand or as needed, rather than on a scheduled basis. They are often used to answer specific questions or address particular concerns, and may not follow a predetermined format or structure. Therefore, the best choice is D - demand, which accurately reflects the nature of ad hoc reporting.

Question 11

A ____ is a numerical representation of a realistic situation,such as a cash-flow model of a business that shows how income adds to cash accounts and expenses deplete those accounts.
A) decision master
B) decision matrix
C) decision model
D) decision index

Accepted Answer

A decision model is a numerical representation of a realistic situation that helps in making decisions. It can be in the form of a financial model, mathematical model, or simulation model. Cash-flow models are one of the examples of a decision model. The other options, decision master and decision matrix, are not commonly used or recognized terms in this context. Decision index does not accurately describe a numerical representation of a realistic situation.

Question 12

You are reviewing a cash-flow model of your business,which is designed to provide a numerical representation of a realistic situation.What type of tool are you using?
A) an MIS table
B) a decision query
C) a decision model
D) a neural network

Accepted Answer

A cash-flow model is a type of decision model that provides a numerical representation of a realistic situation. Option A, an MIS table, is a tool used for organizing and presenting data, but it does not provide a numerical representation of a situation. Option B, a decision query, is a tool used for retrieving data from a database, but it does not provide a numerical representation of a situation. Option D, a neural network, is a tool used for machine learning and pattern recognition, but it is not commonly used for cash-flow modeling.

Question 13

-A systems analyst is responsible for all of the following EXCEPT ____.
A) analyzing information requirements
B) supervising the implementation of new information systems
C) creating a development methodology
D) creating specifications for application software

Accepted Answer

The answer of 
-A systems analyst is responsible for all...

Question 14

Some information systems store or provide access to ____ generated by sources outside the organization.
A) external information
B) online information
C) internal information
D) real-time information

Accepted Answer

External information refers to data and knowledge that originates outside the organization. Examples include market research reports, industry publications, and data from government agencies. Information systems can store or provide access to this external information, which can play a critical role in strategic decision-making and competitive advantage.

Question 15

____ systems use a commit or rollback strategy to ensure that each transaction is processed correctly.
A) TQM
B) ERP
C) OLTP
D) JIT

Accepted Answer

OLTP systems (Online Transaction Processing) use a commit or rollback strategy to ensure that each transaction is processed correctly. TQM (Total Quality Management) and JIT (Just-In-Time) are management strategies, while ERP (Enterprise Resource Planning) is a software system that can include OLTP functionality but is not exclusive to it.

Question 16

-A system like the one shown in the accompanying figure is characterized by its ability to ____.
A) list transactions
B) produce routine reports
C) replicate the reasoning of a human expert
D) provide information for structured, routine decisions

Accepted Answer

The answer of 
-A system like the one shown in...

Question 17

A(n)____ report combines,groups,or totals data.
A) exception
B) aggregate
C) ad hoc
D) summary

Accepted Answer

The answer of A(n)____ report combines,groups,or totals data.
A) exception
B) aggregate
C)...

Question 18

A Project Development Plan includes all of the following EXCEPT ____.
A) description of project scope
B) justification for the project
C) performance reviews of all project team participants
D) schedule for the project

Accepted Answer

A Project Development Plan typically includes a description of project scope to define the boundaries of the project, a justification for the project to explain the reasons for undertaking it, and a schedule for the project to lay out the timeline for completing it. However, it does not typically include performance reviews of all project team participants, as this is a separate process that may occur throughout the project or at the end as part of a lessons learned review.

Question 19

A(n)____ report is a customized report,generated to supply specific information not available in scheduled reports.
A) additional
B) exception
C) ad hoc
D) detailed

Accepted Answer

Ad hoc reports are generated on an as-needed basis to provide specific or unique information not available in scheduled reports. Additional reports may be generated regularly, detailed reports provide a lot of information, and exception reports identify instances outside of normal parameters.

Question 20

Which of the following best describes the process referred to as operational planning?
A) Planning an organization's long-range goals for profitability.
B) Identifying incremental goals that can be achieved in a year or less.
C) Completing activities that make day-to-day systems run smoothly.
D) Planning an organization's long-range goals for market share.

Accepted Answer

Operational planning involves completing activities that make day-to-day systems run smoothly.

Quiz 10: Information Systems Analysis and Design

A DSS typically includes modeling tools to help managers create a numerical representation of a situation and explore "what-if" alternatives.Which of the following is an example of such a tool?

In an expert system,a(n) ____ engine analyzes the available data by following the rules in its knowledge base.

As a buyer for a local dress store,you are responsible for choosing next season's stock.Today you decided to include a selection of Asian-inspired dresses in your fall line based upon fashion trends and your own intuition.What type of problem did you handle?

The ____ technique is based on the idea that the best information systems are designed when end users and systems analysts work together as equal partners.

As a manager,you are responsible for managing inventory.Every month you receive a low inventory report that lists stock items that have fallen below a minimum reorder point.This report is a type of ____.

As a low-level manager at your company,you are responsible for activities that make the day-to-day operation of the business run smoothly,like ordering office supplies and creating work schedules.What type of planning are you responsible for?

-A system like the one shown in the accompanying figure is characterized by all of the following EXCEPT ____.

A ____ is a question or set of instructions describing data that must be gathered to make a decision.

A(n) ____ helps people make decisions by directly manipulating data,analyzing data from external sources,generating statistical projections,and creating data models of various scenarios.

Ad hoc reports are sometimes referred to as ____ reports.

A ____ is a numerical representation of a realistic situation,such as a cash-flow model of a business that shows how income adds to cash accounts and expenses deplete those accounts.

You are reviewing a cash-flow model of your business,which is designed to provide a numerical representation of a realistic situation.What type of tool are you using?

-A systems analyst is responsible for all of the following EXCEPT ____.

Some information systems store or provide access to ____ generated by sources outside the organization.

____ systems use a commit or rollback strategy to ensure that each transaction is processed correctly.

-A system like the one shown in the accompanying figure is characterized by its ability to ____.

A(n) ____ report combines,groups,or totals data.

A Project Development Plan includes all of the following EXCEPT ____.

A(n) ____ report is a customized report,generated to supply specific information not available in scheduled reports.

Which of the following best describes the process referred to as operational planning?