Question 1

The creative leap approach to creativity involves listing of ideal characteristics of a given object.

Accepted Answer

The creative leap approach involves making a significant, innovative jump in thinking to come up with a solution or idea that is not based on incrementally improving or listing ideal characteristics of an existing object, but rather involves a novel or groundbreaking approach.

Question 2

When an original situation is changed so that a problem no longer exists, the problem has been dissolved.

Accepted Answer

Dissolving a problem means finding a solution that eliminates the problem completely. Changing the original situation in a way that the problem no longer exists would indicate that the problem has been dissolved.

Question 3

Which one of the eight sources of decision complexity is likely to create conflict over ethical issues?
A) Interdisciplinary input
B) Risk and uncertainty
C) Intangibles
D) Value judgments
E) Long-term implications

Accepted Answer

Value judgments can create conflict over ethical issues, as different individuals or groups may have different sets of values and beliefs that they use to evaluate a decision. This can lead to disagreements and conflict in decision-making processes.

Question 4

What is the meaning of the analogy of decision making is like floating in a stream?
A) The decision maker is a swimmer going upstream
B) Information flows in a smooth and steady order
C) Information flows in random order and it doesn't stop
D) Solutions are the boats
E) Decisions are the bridges

Accepted Answer

The analogy suggests that decision making is like floating in a stream where information flows randomly and continuously. The decision maker must navigate through this flow of information in order to make the best decision. This aligns with answer choice C.

Question 5

The key to successful brainstorming is throwing out bad ideas right from the beginning.

Accepted Answer

The key to successful brainstorming is actually to refrain from immediately judging or dismissing ideas, even if they seem bad at first. This creates an environment where creative thinking can flourish, and even bad ideas can lead to promising solutions through further exploration and refinement.

Question 6

By definition, decision making involves
A) choosing.
B) leadership.
C) eliminating uncertainty.
D) worry.
E) fear.

Accepted Answer

Decision making involves choosing between different options or courses of action. Leadership, eliminating uncertainty, worry, and fear may be factors that influence decision making, but they are not the definition of decision making itself.

Question 7

A problem is defined as any sort of deficiency.

Accepted Answer

The answer of A problem is defined as any sort...

Question 8

____ is(are) not one of the contributors to decision complexity covered in the text.
A) Long-term implications
B) Risk and uncertainty
C) Government regulation
D) Multiple criteria
E) Interdisciplinary input

Accepted Answer

Government regulation is not one of the contributors to decision complexity covered in the text. The other options are discussed as contributors to decision complexity.

Question 9

Which of these is a contributor to decision complexity, according to the author?
A) Culture
B) Politics
C) Leadership
D) Interdisciplinary input
E) Government regulation

Accepted Answer

The author explicitly mentions interdisciplinary input as a contributor to decision complexity, whereas the other options are not mentioned.

Question 10

Managers are said to "idealize" when they systematically research alternative solutions and select the one with the best combination of benefits through scientific observation and quantitative measurement.

Accepted Answer

Idealizing in management typically refers to envisioning a perfect or highly desirable scenario or outcome, rather than the systematic and scientific approach to problem-solving described in the statement. The process described is more accurately related to rational decision-making or evidence-based management.

Question 11

Marjorie is the manager of a small, family-owned restaurant. Increasingly, she has had to diversify her menu to cater to customers' nutritional and dietary requirements. Which source of decision complexity is Marjorie facing?
A) Intangibles
B) Risk and uncertainty
C) Long-term implications
D) Multiple criteria
E) Interdisciplinary input

Accepted Answer

Marjorie is facing multiple criteria decision complexity because she has to consider various nutritional and dietary requirements when diversifying her menu.

Question 12

According to the author, ____ is not a tough challenge decision makers must face today.
A) second-guessing by others
B) information-processing styles
C) uncertainty
D) complex streams of decisions
E) perceptual and behavioral decision traps

Accepted Answer

The author does not mention second-guessing by others as a tough challenge decision makers must face today. The author only discusses information-processing styles, uncertainty, complex streams of decisions, and perceptual and behavioral decision traps as potential challenges.

Question 13

Managers are said to be "satisficing" if they select a solution to a problem that is "good enough."

Accepted Answer

This is a true statement. Managers may not always choose the optimal solution to a problem but instead select a solution that is satisfactory or "good enough." This is known as satisficing behavior.

Question 14

One of the most important lessons learned from Boeing's outsourcing of the design and build of the airplane sections for the 787 Dreamliner is that __________________________.
A) outsourcing is universally good.
B) outsourcing design and build is not ideal to use when the product requires complex integration of disparate subcomponents.
C) outsourcing should never be used with the "build-to-print" model calling for suppliers to receive confidential blueprints.
D) outsourcing is a proven model for always saving companies time and money.
E) outsourcing is never good.

Accepted Answer

Boeing's outsourcing of the design and build of the airplane sections for the 787 Dreamliner resulted in significant delays and quality issues due to the complex integration of the subcomponents from different suppliers. Therefore, outsourcing design and build may not be ideal when the product requires complex integration.

Question 15

According to the eight sources of decision complexity, managers must cope with ____ criteria and ____ decision making.
A) subjective; programmed
B) vague; high-level
C) intangible; individual
D) vague; rapid
E) multiple; pooled

Accepted Answer

The eight sources of decision complexity include multiple criteria and pooled decision making, among others. Therefore, the best choice is E, which includes both "multiple" criteria and "pooled" decision making. The other options either do not accurately reflect the eight sources of decision complexity or only include one of the two factors mentioned in the question.

Question 16

Boeing, the world's largest airplane manufacturer, outsourced the design and build of airplane sections for the 787 Dreamliner rather use the old "build-to-print". This new program, designed to reduce assembly time to one-tenth the normal time was a _____________.
A) huge success.
B) substantial time and money saver.
C) disaster.
D) historical milestone in go-to-market assembly.
E) strategic success because of the comprehensive understanding of the conditions.

Accepted Answer

The 787 Dreamliner program faced significant delays and cost overruns due to issues with outsourcing parts and assembly, making it a disaster in terms of its initial goals for efficiency and cost savings.

Question 17

The Edisonian approach is a creativity technique involving trial-and-error experimentation.

Accepted Answer

The Edisonian approach is named after inventor Thomas Edison and involves iterating through multiple attempts and making observations to arrive at a successful solution.

Question 18

A creativity technique that involves thinking up an idealistic solution is the scientific method.

Accepted Answer

The scientific method is a process for testing hypotheses and conducting experiments, not a creativity technique for generating idealistic solutions.

Question 19

Diagnosing problems in terms of their symptoms is a stumbling block for problem finders.

Accepted Answer

Diagnosing problems in terms of their symptoms only focuses on the visible effects of the problem rather than the underlying cause. This can lead to temporary solutions and the problem recurring in the future. Therefore, it is a stumbling block for effective problem finding.

Question 20

The "head" of a fishbone diagram represents the cause(s) of the problem while the "bones" provide a description of the problem.

Accepted Answer

In a fishbone diagram, the "head" represents the problem or effect, and the "bones" represent the causes leading to the problem.

Quiz 8: Decision Making and Creative Problem Solving

The creative leap approach to creativity involves listing of ideal characteristics of a given object.

When an original situation is changed so that a problem no longer exists, the problem has been dissolved.

Which one of the eight sources of decision complexity is likely to create conflict over ethical issues?

What is the meaning of the analogy of decision making is like floating in a stream?

The key to successful brainstorming is throwing out bad ideas right from the beginning.

By definition, decision making involves

A problem is defined as any sort of deficiency.

____ is(are) not one of the contributors to decision complexity covered in the text.

Which of these is a contributor to decision complexity, according to the author?

Managers are said to "idealize" when they systematically research alternative solutions and select the one with the best combination of benefits through scientific observation and quantitative measurement.

Marjorie is the manager of a small, family-owned restaurant. Increasingly, she has had to diversify her menu to cater to customers' nutritional and dietary requirements. Which source of decision complexity is Marjorie facing?

According to the author, ____ is not a tough challenge decision makers must face today.

Managers are said to be "satisficing" if they select a solution to a problem that is "good enough."

One of the most important lessons learned from Boeing's outsourcing of the design and build of the airplane sections for the 787 Dreamliner is that __________________________.

According to the eight sources of decision complexity, managers must cope with criteria and decision making.

Boeing, the world's largest airplane manufacturer, outsourced the design and build of airplane sections for the 787 Dreamliner rather use the old "build-to-print". This new program, designed to reduce assembly time to one-tenth the normal time was a _____________.

The Edisonian approach is a creativity technique involving trial-and-error experimentation.

A creativity technique that involves thinking up an idealistic solution is the scientific method.

Diagnosing problems in terms of their symptoms is a stumbling block for problem finders.

The "head" of a fishbone diagram represents the cause(s) of the problem while the "bones" provide a description of the problem.