Question 1

Which of the following is NOT a True statement regarding project planning?
A) Project planning often requires that you make numerous assumptions about resource availability and potential problems.
B) Project planning is the second phase of the project management process.
C) Project planning focuses on defining clear, discrete activities and the work needed to complete each activity within a single project.
D) The repetitive nature of the project management process requires that plans be constantly monitored throughout the project and periodically updated.
E) Monitoring project progress against the baseline project plan is the first project planning activity.

Accepted Answer

E) Monitoring project progress against the baseline project plan is an activity done during project execution.

Question 2

Skills that include interpreting system requests and specifications, site preparation and user training, and contact point for customers best represent:
A) leadership.
B) management.
C) customer relations.
D) conflict management.
E) team management.

Accepted Answer

C) A project manager needs to learn to deal with conflict in a healthy way.

Question 3

An individual with a diverse set of skills-management, leadership, technical, conflict management, and customer relationship-who is responsible for initiating, planning, executing, and closing down a project best defines:
A) chief information officer.
B) consultant.
C) project scheduler.
D) project manager.
E) end user.

Accepted Answer

D) A project manager has skills in many different areas including leadership, management as well as technical.

Question 4

The phase of the project management process in which activities are performed to assess the size, scope, and complexity of the project and to establish procedures to support later project activities best defines:
A) project initiation.
B) scope development.
C) project planning.
D) project assessment.
E) project design.

Accepted Answer

A) During project initiation, the size, scope and complexity of the project is assessed. Procedures are developed which support later project activities.

Question 5

Skills that include defining and sequencing activities, communicating expectations, assigning resources to activities, and monitoring outcomes best represent:
A) customer relations.
B) leadership.
C) team management.
D) management.
E) technical problem solving.

Accepted Answer

D) A project manager's environment is one of continual change and problem solving.

Question 6

Which of the following is NOT a task characteristic?
A) A task should have well-accepted predecessor and successor steps.
B) A task should have a single and identifiable deliverable.
C) A task should have a known method or technique.
D) A task should be completed by only one person.
E) A task is measurable so that percent completed can be determined.

Accepted Answer

D) A task can be completed by a team.

Question 7

Defining the necessary activities required to organize the initiation team while they are working to define the scope of the project is the focus of which of the following activities?
A) Establishing the project initiation team
B) Establishing management procedures
C) Establishing the project management environment and project workbook
D) Dividing the project into manageable tasks
E) Establishing the project initiation plan

Accepted Answer

E) Establishing the project initiation plan defines the activities required to organize the initiation team while it is working to define the scope of the project.

Question 8

An online or hard-copy repository for all project correspondence, inputs, outputs, deliverables, procedures, and standards that is used for performing project audits, orientation of new team members, communicating with management and customers, identifying future projects, and performing post project reviews is called:
A) a project workbook.
B) a schedule book.
C) a project planner.
D) project management software.
E) an electronic calendar.

Accepted Answer

A) A project workbook serves as the central repository for all information about the project.

Question 9

Identifying, assessing, and managing the risks and day-to-day changes that occur during a project best defines which of the following project manager activities?
A) Conflict management
B) Risk and change management
C) Team management
D) Customer relations
E) Technical problem solving

Accepted Answer

B) Risk and change management is one of many critical skills for a project manager.

Question 10

Arguably, the most instrumental person to the successful completion of any project is the:
A) chief information officer.
B) project manager.
C) end user.
D) staff consultant.
E) department manager.

Accepted Answer

B) The project manager is the key person who will ensure the success of a project. He or she brings a diverse set of skills to help manage the project.

Question 11

Which of the following is a True statement regarding project time estimates?
A) Project time estimates for task completion and overall system quality are significantly influenced by the assignment of people to tasks.
B) Resource estimates should not be revised based upon the skills of the actual person assigned to a particular activity.
C) Staff learning can be enhanced by assigning individuals to tasks which are "over their heads."
D) Project time estimates are always on target.
E) Hardware and software are the most important, and expensive, part of project resource planning.

Accepted Answer

A) Management procedures are not part of project planning but more of business operations.

Question 12

Which of the following is NOT a project management phase?
A) Closing down the project
B) Planning the project
C) Executing the project
D) Initiating a project
E) Implementing the project

Accepted Answer

E) The project manager is not responsible for implementing the project.

Question 13

Managing conflict within a project team to ensure that conflict is not too high or too low best defines which of the following project manager activities?
A) Conflict management
B) Leadership
C) Team management
D) Problem solving
E) Risk management

Accepted Answer

A) Conflict management is a critical skill that a project manager must have in order for the project to be successful.

Question 14

Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities refers to which of the following project manager activities?
A) Conflict management
B) Management
C) Leadership
D) Team management
E) Customer relations

Accepted Answer

C) Leadership involves working with people to attain a goal.

Question 15

A controlled process of initiating, planning, executing, and closing down a project best defines:
A) systems development.
B) project management.
C) project development.
D) systems management.
E) systems development technique.

Accepted Answer

B) Project management is the best choice since it encompasses all activities referenced in the question.

Question 16

The process of dividing the project into manageable tasks and logically ordering them to ensure a smooth evolution between tasks defines:
A) task division.
B) work breakdown structure.
C) work structuring.
D) project division.
E) critical path scheduling.

Accepted Answer

B) The work breakdown structure shows graphically how a project is divided up.

Question 17

During which of the following project planning activities do you use the information regarding tasks and resource availability to assign time estimates to each activity in the work breakdown structure?
A) Dividing the project into manageable tasks
B) Describing project scope, alternatives, and feasibility
C) Setting a baseline project plan
D) Developing a preliminary schedule
E) Developing a project scope statement

Accepted Answer

D) The preliminary schedule will allow you to create target starting and ending dates for the project. Target dates can be revisited and modified until a schedule produced is acceptable to the customer.

Question 18

Which of the following project management activities is associated with project initiation?
A) Estimating resources and creating a detailed resource plan
B) Describing project scope, alternatives, and feasibility
C) Establishing a relationship with the customer
D) Identifying and assessing risks
E) Closing down the project

Accepted Answer

C) A strong relationship with the customer does establish trust.

Question 19

Developing an understanding of the content and complexity of the project is the purpose of:
A) developing a project charter activity of the project planning phase.
B) setting a baseline project plan activity of the project planning phase.
C) determining project standards and procedures activity of the project planning phase.
D) describing the project scope, alternatives, and feasibility activity of the project planning phase.
E) closing down the project activity of the project planning phase.

Accepted Answer

D) During the project planning phase the scope, alternative and feasibility of the project are defined.

Question 20

Which of the following is NOT a project planning activity?
A) Setting a baseline project plan
B) Identifying and assessing risk
C) Determining project standards and procedures
D) Establishing management procedures
E) Developing a project charter

Accepted Answer

D) Management procedures are not part of project planning but more of business operations.

Quiz 3: Managing the Information Systems Project

Which of the following is NOT a True statement regarding project planning?

Skills that include interpreting system requests and specifications, site preparation and user training, and contact point for customers best represent:

An individual with a diverse set of skills-management, leadership, technical, conflict management, and customer relationship-who is responsible for initiating, planning, executing, and closing down a project best defines:

The phase of the project management process in which activities are performed to assess the size, scope, and complexity of the project and to establish procedures to support later project activities best defines:

Skills that include defining and sequencing activities, communicating expectations, assigning resources to activities, and monitoring outcomes best represent:

Which of the following is NOT a task characteristic?

Defining the necessary activities required to organize the initiation team while they are working to define the scope of the project is the focus of which of the following activities?

Identifying, assessing, and managing the risks and day-to-day changes that occur during a project best defines which of the following project manager activities?

Arguably, the most instrumental person to the successful completion of any project is the:

Which of the following is a True statement regarding project time estimates?

Which of the following is NOT a project management phase?

Managing conflict within a project team to ensure that conflict is not too high or too low best defines which of the following project manager activities?

Influencing the activities of others toward the attainment of a common goal through the use of intelligence, personality, and abilities refers to which of the following project manager activities?

A controlled process of initiating, planning, executing, and closing down a project best defines:

The process of dividing the project into manageable tasks and logically ordering them to ensure a smooth evolution between tasks defines:

During which of the following project planning activities do you use the information regarding tasks and resource availability to assign time estimates to each activity in the work breakdown structure?

Which of the following project management activities is associated with project initiation?

Developing an understanding of the content and complexity of the project is the purpose of:

Which of the following is NOT a project planning activity?