Which of the following, if True, would support the conclusion that Domino Grace rewards employees based on the process that led to results and not simply the results themselves?
A) When initiatives achieve especially strong results, employees often receive supplementary bonuses in excess of what is called for in their bonus plan.
B) Employees are not punished when initiatives fail due to changes in external environment that could not have been predicted.
C) Employees are often rewarded for successful initiatives even when the employees' efforts did not contribute to the success of the initiative.
D) Employees are rewarded for positive outcomes but not punished for negative ones.
E) Employees are punished for negative outcomes but not rewarded for positive ones.

Question

Quizplus · Accepted Answer

B) A focus on outcomes means that the result is what's important. Good results get rewarded, and bad results get punished. A focus on process means the steps that went into that result are what matters. A good result might not be rewarded if it was achieved in a bad way, or, as Choice B has it, a bad result might be excused if the result was not the fault of the people involved. The other choices are consistent with a focus on results over process.

Which of the Following, If True, Would Support the Conclusion