Competitive behavior-one person against another or one group against another-is one of the basic principles of TQ.
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Q1: Since quality relates to goods or services,
Q2: "Scientific management" involved skilled craftspeople who served
Q3: In terms of total quality management, "continuous
Q4: A successful organization is one which integrates
Q6: A firm that is characterized by flexibility
Q7: Performance excellence can be defined as "any
Q8: The view of quality as the satisfaction
Q9: From a total quality perspective, all strategic
Q10: Employee engagement is manifest by empowerment.
Q11: Total Quality views everyone inside the enterprise
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