Question 1

Which of the following statements is most accurate about Stage I-A of the helping framework?
A) Helpers help clients to (1) tell their stories, (2) identify the most important story to begin working on it, and (3) stay focused on issues that will make a difference in their lives.
B) Helpers help clients to (1) identify their problems, (2) outline solutions, and (3) create an action plan for moving forward.
C) Helpers help clients to (1) tell their stories, (2) reframe their stories to develop new, more useful perspectives, and (3) overcome the most significant of their problems.
D) Helpers help clients to (1) tell their stories, (2) reframe their stories to develop new, more useful perspectives, and (3) stay focused on issues that will make a difference in their lives.

Accepted Answer

D

Question 2

A client's reluctance to self-disclose most likely signals ____.
A) a fear of developing a dependent relationship with the helper
B) a general inability to share aspects of himself or herself with others
C) a sign of antisocial personality
D) a need to control the situation

Accepted Answer

B

Question 3

Which of the following is not a helper's goal during Stage I-A?
A) Establish a good rapport with the client.
B) Help clients to gain clarity about the issues they face.
C) Keep the clients from acting on their problems before they are ready.
D) Help reduce any stress a client might be feeling when beginning the helping experience.

Accepted Answer

The goal of Stage I-A is to establish rapport, gain clarity, and reduce stress, not to prevent clients from acting on their problems.

Question 4

Which of the following is not an example of a "precursor" or "regulator" (Hanna, 2002) indicating a person's readiness to benefit from the helping experience?
A) An ability to cry when the helper mentions something that feels very sad
B) A sense of necessity that one must do something about a problem or issue
C) The sufficient will or effort to make changes in one's life
D) A willingness or readiness to experience anxiety or difficulty

Accepted Answer

Crying when something feels sad is a reaction to an emotional trigger, not necessarily an indicator of readiness to benefit from help.

Question 5

A client comes for his first session with you. He seems anxious and starts talking by saying "Yesterday, I felt so nervous that I couldn't leave the house. It took every bit of strength I had to come here today." Then he stops talking. In accordance with Stage I, you want to help him to tell his story. Which of the following might you do to help him to continue in the way most beneficial to him?
A) Ask him whether anxiety and sadness characterize his life.
B) Gently suggest that his anxiety is about meeting new people and the more often he does it, the easier it will be.
C) Ask him to tell you more about his anxiety.
D) Ask him what other problems he is facing.

Accepted Answer

Asking him to tell you more about his anxiety will help him to continue in the way most beneficial to him.

Question 6

If a client thinks that a problem is critical, even though by objective standards the problem does not seem that bad, then ____.
A) the client cannot be helped
B) for that client, it is critical
C) you should immediately apply the tasks of Stage I
D) you are working with a severely disturbed person with no sense of reality

Accepted Answer

For the client, their perception of the problem is what matters, and it should be addressed as critical from their perspective.

Question 7

According to Egan, which of the following is not a purpose for discussing the client's past?
A) To prepare for action in the future
B) To identify problems too deep to address
C) To make sense of the present
D) To be reconciled to or liberated from the past

Accepted Answer

Egan's approach focuses on using the past to understand and improve the present and future, rather than identifying problems that are too deep to address.

Question 8

Read the following and answer the question:
CLIENT: Someone said that good things can come from evil things. What happened to my son was evil. But we'll give him all the support he needs to get through this. Though I had the same thing happen to me, I kept it all in until now. It was all locked up inside. I was so ashamed, and my shame became part of me. When I let it all out last week, it was like throwing off a dirty cloak that I'd been wearing for years. Getting it out was so painful, but now I feel so different, so good. I wonder why I had to hold it in for so long.
This statement by the client about the past exemplifies which of the following?
A) That he is using his recollections to reconcile with or liberate himself from his past
B) That he is using his recollections to prepare himself to make changes for the future
C) That he is using his recollections to remain stuck in the past
D) That he is using his recollections to make sense of the present

Accepted Answer

The client describes a process of liberation from past shame by expressing and releasing it, indicating reconciliation with the past.

Question 9

Which of the following is not one of Egan's methods to help clients to explore their problems and identify unexploited opportunities?
A) Help clients search for resources
B) Help clients talk productively about the past
C) Help clients see every problem as an opportunity
D) Help clients assess their interpersonal skills

Accepted Answer

The answer of Which of the following is not one...

Question 10

The severity of clients' presenting issues can be simply understood as the combination of ____.
A) distress, frequency, and uncontrollability
B) distress, resources, and uncontrollability
C) resources, frequency, and predisposition
D) resources, predisposition, and attitude

Accepted Answer

The severity of clients' presenting issues is often assessed by considering the level of distress they experience, how frequently the issues occur, and how uncontrollable the issues seem to be.

Question 11

One of the key tasks in initial meetings with clients as they are telling their stories is to ____.
A) help them clarify key issues within their story
B) arrive at a firm diagnosis regarding their story
C) gauge the objective truthfulness of their story
D) define a course of action with a specific timeline

Accepted Answer

In initial meetings, the focus is on understanding and clarifying the client's story to identify key issues, rather than diagnosing, assessing truthfulness, or setting a specific action plan.

Question 12

Effective helpers learn to focus on clients' stories and are most able to highlight ____.
A) how they will be able to solve the clients' problems as presented
B) deficits in clients' coping strategies
C) unused resources that clients have
D) dysfunctions in clients' histories

Accepted Answer

Effective helpers focus on clients' stories to highlight unused resources that clients have, empowering them to utilize these resources for their benefit.

Question 13

When starting to explore the problem situation, it is most important to ____.
A) start where the client starts in telling the story
B) avoid asking questions
C) lead the client through the story
D) fill in the gaps in the client's story as needed

Accepted Answer

Starting where the client begins telling their story allows for a better understanding of their perspective and ensures that the exploration is client-centered.

Question 14

In helping clients to challenge the quality of their participation, which of the following principles most addresses a client's attitude or perception of being a victim and failure to act?
A) Inviting clients to own their problems and unused opportunities
B) Inviting clients to state their problems as solvable
C) Inviting clients to explore their "problem-maintenance structure"
D) Inviting clients to move on to the right stage and task of the helping process

Accepted Answer

The answer of In helping clients to challenge the quality...

Question 15

Which of the following correctly states one of the principles of getting value from the helping process that Egan advocates using as guidelines for choosing issues to work on in counseling?
A) Start with the issue least painful to the client, then progress gradually to more painful ones.
B) Start with a larger problem situation, then wait until later to address corresponding subproblems.
C) Start with issues most important to the client, whether she or he is willing to work on them or not.
D) Start by determining whether the helping process is indicated or should be continued or not.

Accepted Answer

Egan emphasizes the importance of assessing whether the helping process is appropriate or should continue, ensuring that the counseling is beneficial and relevant to the client's needs.

Question 16

In initial sessions with clients, it is important to ____.
A) provide empathy
B) avoid linking any issues to actions or potential actions
C) engage with the client in a business-like manner
D) establish a timeline for completing therapy

Accepted Answer

Providing empathy is crucial in initial sessions to build rapport and trust with the client.

Question 17

Compare and contrast "the story," "the real story," and "the right story." How do they pervade the entire helping process? Describe how Stage I constitutes an assessment and discuss the importance of linking the problem management process to action.

Accepted Answer

The answer of Compare and contrast "the story," "the real...

Question 18

Pennebaker wrote that "an important…feature of therapy is that it allows individuals to translate their experiences into words." Why is this critical, and what can clients gain from this translation?

Accepted Answer

The answer of Pennebaker wrote that "an important…feature of therapy...

Question 19

Identify and discuss different styles of storytelling. How might counselors respond to these types of storytelling? What does it mean to "start where the client starts," and why is this important? How can a counselor estimate the severity of a problem? What are the implications of the use of multiplication rather than addition in the formula noted in the text?

Accepted Answer

The answer of Identify and discuss different styles of storytelling....

Question 20

How can a counselor help clients clarify key issues, discuss context, identify unused opportunities, and talk productively about the past? What can clients gain from talking about the past? How can counselors help clients identify unused resources?

Accepted Answer

The answer of How can a counselor help clients clarify...

Quiz 9: The Three Tasks of Stage I: Help Clients Tell the Story, the Real Story, and the Right Story

Which of the following statements is most accurate about Stage I-A of the helping framework?

A client's reluctance to self-disclose most likely signals ____.

Which of the following is not a helper's goal during Stage I-A?

Which of the following is not an example of a "precursor" or "regulator" (Hanna, 2002) indicating a person's readiness to benefit from the helping experience?

If a client thinks that a problem is critical, even though by objective standards the problem does not seem that bad, then ____.

According to Egan, which of the following is not a purpose for discussing the client's past?

Which of the following is not one of Egan's methods to help clients to explore their problems and identify unexploited opportunities?

The severity of clients' presenting issues can be simply understood as the combination of ____.

One of the key tasks in initial meetings with clients as they are telling their stories is to ____.

Effective helpers learn to focus on clients' stories and are most able to highlight ____.

When starting to explore the problem situation, it is most important to ____.

In helping clients to challenge the quality of their participation, which of the following principles most addresses a client's attitude or perception of being a victim and failure to act?

Which of the following correctly states one of the principles of getting value from the helping process that Egan advocates using as guidelines for choosing issues to work on in counseling?

In initial sessions with clients, it is important to ____.

Compare and contrast "the story," "the real story," and "the right story." How do they pervade the entire helping process? Describe how Stage I constitutes an assessment and discuss the importance of linking the problem management process to action.

Pennebaker wrote that "an important…feature of therapy is that it allows individuals to translate their experiences into words." Why is this critical, and what can clients gain from this translation?

How can a counselor help clients clarify key issues, discuss context, identify unused opportunities, and talk productively about the past? What can clients gain from talking about the past? How can counselors help clients identify unused resources?