Question 1

Business Process reengineering stated on the federal level with the Civil Service Reform Act of 1978.

Accepted Answer

Business Process Reengineering (BPR) is a management strategy that started in the private sector in the early 1990s, focusing on the analysis and design of workflows and processes within an organization. The Civil Service Reform Act of 1978 aimed at improving the quality of the federal civil service, but it did not introduce BPR concepts.

Question 2

A pooled purchase is when the vendor is already providing the exact service or goods and no one else makes the exact product.

Accepted Answer

A pooled purchase typically refers to a situation where multiple buyers combine their purchasing power to buy goods or services in larger quantities, often to get a better price or terms, rather than it being about the exclusivity of the vendor's product or service.

Question 3

A consultant is a person or firm who pursuant to a contract provides specific often complex or technical reports, research or services to a government agency.

Accepted Answer

A consultant is indeed a person or firm that, under a contract, offers specialized, often complex or technical, advice, reports, research, or services to a government agency or other organizations.

Question 4

During the Request for Proposal process, the contract or purchase might be awarded to the private firm based on things other than price.

Accepted Answer

During the Request for Proposal (RFP) process, the contract or purchase can be awarded based on various criteria such as quality, service, and the vendor's capability to perform, in addition to price.

Question 5

An advantage to using Commercial off-the-shelf technology products is that an agency may find itself in a position of having to modify practices to fit the technology.

Accepted Answer

Commercial off-the-shelf (COTS) technology products are designed to be ready-made and easily integrated into existing systems, reducing the need for organizations to modify their practices significantly to accommodate the technology.

Question 6

A vendor is a private firm that provides products or services to a government agency.

Accepted Answer

A vendor is indeed a private firm (or individual) that supplies products or services to organizations, including government agencies, under a contractual agreement.

Question 7

Technology can require the change of business practices.

Accepted Answer

Technology often introduces new tools, platforms, and processes that can make existing business practices obsolete, necessitating changes to stay competitive and efficient.

Question 8

Most computer technology in law enforcement is fully utilized.

Accepted Answer

Many law enforcement agencies have access to a wide range of computer technology, but due to factors like budget constraints, training limitations, and resistance to change, this technology is often underutilized or not maximized to its full potential.

Question 9

Contracting out is alternatively called Outsourcing.

Accepted Answer

Outsourcing is the business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company's own employees and staff.

Question 10

Often the Request for Proposal buying scheme adds to the ultimate cost of a technology project.

Accepted Answer

The Request for Proposal (RFP) process can add to the ultimate cost of a technology project due to the extensive time and resources required for both the issuing organization and the vendors to prepare, submit, and evaluate proposals. This can lead to higher administrative costs and potentially more expensive project bids from vendors who anticipate these additional efforts.

Question 11

Composed of managers, experts and users, the ________ works out the details of the project.
A) project manager's consultant team
B) steering team
C) steering committee
D) implementation team

Accepted Answer

The answer of Composed of managers, experts and users, the...

Question 12

The technology managers of the 21^st Century are going to a strong background in technology which is matched in expertise in ________ development, managerial skills and knowledge about ________. A) systems; policy B) policy; advanced equipment C) policy; the criminal justice system D) systems; the criminal justice system

Accepted Answer

The answer of The technology managers of the 21^st Century...

Question 13

The involvement of ________ seems so practical, and yet is often overlooked. The people who are ultimately responsible for using a system can have a tremendous input on what they need.
A) managers
B) end users
C) the community
D) supervisors

Accepted Answer

End users are the individuals who will ultimately use the system, making their input crucial for ensuring the system meets their needs and is user-friendly.

Question 14

The ________ buying process is used when an item is readily available from a number of private firms.
A) Request for Price
B) Request for Proposal
C) Request for Quotation
D) Request for Purchase

Accepted Answer

The Request for Quotation (RFQ) process is used when an item is readily available from multiple private firms, allowing the buyer to compare prices and terms from different suppliers.

Question 15

________ is the person whose full-time job is the management of the implementation of a new technology.
A) The chief of police
B) A city manager
C) A project manager
D) The end user

Accepted Answer

A project manager is responsible for planning, executing, and closing projects, including managing the implementation of new technology, making them the correct choice for this role.

Question 16

During the planning process, a ________ is much more valuable than reading about a project or even interviewing people on the telephone.
A) multimedia presentation
B) site visit
C) either A or B
D) none of the above

Accepted Answer

A site visit allows for a comprehensive understanding of the project environment, which is more valuable than just reading about it or conducting interviews over the phone. It provides firsthand experience and insights that cannot be fully captured through other means.

Question 17

The success or failure of a technology project is directly attributable to the ________.
A) planning
B) complexity of a project
C) cost of the project
D) type of project

Accepted Answer

The success or failure of a technology project is often directly attributable to the planning phase. Effective planning encompasses scope, resources, timelines, and risk management, which are critical for the project's success. Other factors like complexity, cost, and type do influence outcomes, but these are typically considered and addressed during the planning stage.

Question 18

Because the failure rate and costs of new technology projects can be very high, purchasing expert advice in the form of ________ often makes good sense.
A) a consultant
B) a vendor
C) a project manager
D) an end user

Accepted Answer

Consultants are often sought for their expertise in specific areas, including technology projects, to provide advice and reduce the risk of failure and high costs.

Question 19

Generally, civil service employs a hierarchal system of pay. One pay for performance scheme is ________.
A) broadbanding
B) classbanding
C) paybanding
D) none of the above

Accepted Answer

The answer of Generally, civil service employs a hierarchal system...

Question 20

________ differs from consulting in that an agency may have in-house talent that could complete a project, but the time and talent is better spent on other projects.
A) Outsourcing
B) Pool purchase
C) Request for Quotation
D) Broadbanding

Accepted Answer

Outsourcing is the practice of hiring an external organization to perform services or create goods that traditionally were performed in-house by the company's own employees and staff. Companies might outsource as a way to lower costs, improve efficiency, or make better use of time and resources. In the context given, outsourcing is chosen because the company has the capability (in terms of talent) to complete a project but decides it is more strategic or efficient to allocate those internal resources elsewhere and hire an external party to undertake the project.

Quiz 20: Implementing and Managing Technology

Business Process reengineering stated on the federal level with the Civil Service Reform Act of 1978.

A pooled purchase is when the vendor is already providing the exact service or goods and no one else makes the exact product.

A consultant is a person or firm who pursuant to a contract provides specific often complex or technical reports, research or services to a government agency.

During the Request for Proposal process, the contract or purchase might be awarded to the private firm based on things other than price.

An advantage to using Commercial off-the-shelf technology products is that an agency may find itself in a position of having to modify practices to fit the technology.

A vendor is a private firm that provides products or services to a government agency.

Technology can require the change of business practices.

Most computer technology in law enforcement is fully utilized.

Contracting out is alternatively called Outsourcing.

Often the Request for Proposal buying scheme adds to the ultimate cost of a technology project.

Composed of managers, experts and users, the ________ works out the details of the project.

The technology managers of the 21^st Century are going to a strong background in technology which is matched in expertise in development, managerial skills and knowledge about .

The involvement of ________ seems so practical, and yet is often overlooked. The people who are ultimately responsible for using a system can have a tremendous input on what they need.

The ________ buying process is used when an item is readily available from a number of private firms.

________ is the person whose full-time job is the management of the implementation of a new technology.

During the planning process, a ________ is much more valuable than reading about a project or even interviewing people on the telephone.

The success or failure of a technology project is directly attributable to the ________.

Because the failure rate and costs of new technology projects can be very high, purchasing expert advice in the form of ________ often makes good sense.

Generally, civil service employs a hierarchal system of pay. One pay for performance scheme is ________.

________ differs from consulting in that an agency may have in-house talent that could complete a project, but the time and talent is better spent on other projects.

Quiz 20: Implementing and Managing Technology

Business Process reengineering stated on the federal level with the Civil Service Reform Act of 1978.

A pooled purchase is when the vendor is already providing the exact service or goods and no one else makes the exact product.

A consultant is a person or firm who pursuant to a contract provides specific often complex or technical reports, research or services to a government agency.

During the Request for Proposal process, the contract or purchase might be awarded to the private firm based on things other than price.

An advantage to using Commercial off-the-shelf technology products is that an agency may find itself in a position of having to modify practices to fit the technology.

A vendor is a private firm that provides products or services to a government agency.

Technology can require the change of business practices.

Most computer technology in law enforcement is fully utilized.

Contracting out is alternatively called Outsourcing.

Often the Request for Proposal buying scheme adds to the ultimate cost of a technology project.

Composed of managers, experts and users, the ________ works out the details of the project.

The technology managers of the 21st Century are going to a strong background in technology which is matched in expertise in ________ development, managerial skills and knowledge about ________.

The involvement of ________ seems so practical, and yet is often overlooked. The people who are ultimately responsible for using a system can have a tremendous input on what they need.

The ________ buying process is used when an item is readily available from a number of private firms.

________ is the person whose full-time job is the management of the implementation of a new technology.

During the planning process, a ________ is much more valuable than reading about a project or even interviewing people on the telephone.

The success or failure of a technology project is directly attributable to the ________.

Because the failure rate and costs of new technology projects can be very high, purchasing expert advice in the form of ________ often makes good sense.

Generally, civil service employs a hierarchal system of pay. One pay for performance scheme is ________.

________ differs from consulting in that an agency may have in-house talent that could complete a project, but the time and talent is better spent on other projects.

The technology managers of the 21^st Century are going to a strong background in technology which is matched in expertise in development, managerial skills and knowledge about .