__________ focuses on using information to improve internal efficiencies.
A) deliverability
B) operational CRM
C) analytical CRM
D) push technology
Correct Answer:
Verified
Q43: _represents an individual's selective perception of the
Q44: With CRM the salesperson does more than
Q45: The set of products that a customer
Q46: Sets of customers who have something in
Q47: _ focuses on aggregating customer information electronically,
Q49: _ involves using data stored about a
Q50: _ represents the proportion of e-mail sent
Q51: Which of the following statements about sales
Q52: Which of the following is not a
Q53: _ use computer technology to integrate all
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