A balanced scorecard is:
A) A chart showing all of the costs compared to budgeted amounts per unit
B) A listing of all indicators of past performance
C) A causal model of leading and lagging indicators of performance that demonstrates how changes in one . operation cause or are balanced by changes in others
D) A report outlining the company's achievement of target costs

Question

Quizplus · Accepted Answer

A balanced scorecard is a strategic planning and management system used to align business activities to the vision and strategy of the organization, improve internal and external communications, and monitor organization performance against strategic goals. It typically includes financial measures (lagging indicators) and operational measures (leading indicators) such as customer satisfaction, internal processes, and learning and growth, to provide a balanced view of performance.

A Balanced Scorecard Is