A participative, bottom-up approach to designing a balanced scorecard improves its acceptance and use by the organization's members.

Question

Quizplus · Accepted Answer

A participative, bottom-up approach involves the organization's members in the design process of a balanced scorecard, which helps ensure that it reflects their perspectives and needs. This involvement typically leads to greater acceptance and use of the scorecard across the organization, as members feel a sense of ownership and commitment to the goals and metrics defined.

A Participative, Bottom-Up Approach to Designing a Balanced Scorecard Improves