Question 1

Which of the following is a problem that a virtual team faces in communication?
A) difficulties in obtain enough funds to support the activities of the virtual team
B) difficulties in forming the team
C) difficulties in communication due to differences in members' information access
D) difficulties in finding a proper topic for a project
E) difficulties in getting recognition as a entity within an organization

Accepted Answer

Virtual teams often face communication challenges due to differences in members' information access, such as varying levels of technology, internet connectivity, and access to shared resources, which can hinder effective collaboration.

Question 2

Which of the following is a problem that challenges the communication between virtual team members?
A) The virtual team members cannot see who is speaking;
B) The virtual team members has no means to communicate privately among each other;
C) The virtual team members cannot tell the status change of other participants during their communication;
D) people are not sure if the listed participants are really attentive to what is being said;
E) The virtual team members are not able to identify all participants of a communication session.

Accepted Answer

The answer of Which of the following is a problem...

Question 3

Hofstede's Model of Cultural Differentiation uses four dimensions to differentiate the cultures between the environments that various groups work in. One of the dimension is:
A) conservative-progressive
B) top-down vs. bottom-up
C) geographic distance
D) high cost avoidance
E) masculinity-femininity

Accepted Answer

Hofstede's Model of Cultural Differentiation includes the dimension of masculinity-femininity, which contrasts cultures that value traditionally masculine traits (such as assertiveness and competitiveness) with those that value traditionally feminine traits (such as care for others and quality of life).

Question 4

In Hofstede's Model of Cultural Differentiation, the power-distance refers to:
A) the relative distance and relationship between a supervisor and a subordinate
B) the relative distance from a power supply company to end users
C) the relative distance the is defined in a culture for the location of power supply unit and a device relying on power to function
D) the distribution of power among members in a family
E) the steps that a new graduates need to take for becoming a department manager

Accepted Answer

Power-distance in Hofstede's Model refers to the extent to which less powerful members of organizations and institutions (like the family) accept and expect that power is distributed unequally. This dimension deals with the fact that all individuals in societies are not equal and it expresses the attitude of the culture towards these inequalities amongst us.

Question 5

According to Hofstede's Model of Cultural Differentiation, a collectivistic culture tends to:
A) have more self-reliant people;
B) have a preference for cohesive and tight-knit social networks;
C) have less tolerance for people with deviant ideas;
D) take more risks;
E) emphasize power, assertiveness, and individual achievement.

Accepted Answer

Collectivistic cultures prioritize group cohesion and strong social networks, valuing the group's needs over individual desires.

Question 6

In the Hofstede's Model of Cultural Differentiation, the masculinity-femininity dimension describes the relative trade-off between:
A) a pure vs. a mixed environment
B) a dependent vs. an independent environment
C) an assertive vs. a supportive environment
D) a sympathetic vs. a unsympathetic environment
E) a boring vs. a colorful environment

Accepted Answer

The masculinity-femininity dimension in Hofstede's Model of Cultural Differentiation refers to the distribution of roles between the genders which is another fundamental issue for any society to which a range of solutions are found. The IBM studies revealed that (a) women's values differ less among societies than men's values; (b) men's values from one country to another contain a dimension from very assertive and competitive and maximally different from women's values on the one side, to modest and caring and similar to women's values on the other. The assertive pole has been called 'masculine' and the modest, caring pole 'feminine'. The women in feminine countries have the same modest, caring values as the men; in the masculine countries they are somewhat assertive and competitive, but not as much as the men, so that these countries show a gap between men's values and women's values.

Question 7

In the development of a Group Support System, cultural differences among users may bring interface design issues such as:
A) users' cultural background would decide their left/right hand preference in system use;
B) the volume of a sound element in the interface should be set differently according to various users' cultural background;
C) the meaning of the an icon (or symbol) need to be defined differently for users from different cultures;
D) the same color may have different connotations in different cultures;
E) users' preference in the size display of is directly associated with their background culture.

Accepted Answer

The answer of In the development of a Group Support...

Question 8

Which of the following is a role that a project team leader should take in the project initiation stage?
A) review learned lessons
B) establish project mission
C) setting criteria for project success
D) determine technology requirements
E) developing shared mental modes

Accepted Answer

The answer of Which of the following is a role...

Question 9

In the following descriptions about the benefits that are enabled through anonymity in Group Support System (GSS), which one is inappropriate?
A) The ideas from minorities which were encouraged through anonymity in GSS are always of high quality;
B) Anonymity in GSS reduces the impact of the group over its members;
C) Anonymity in GSS is an important factor for improving group performance;
D) Anonymity in GSS is an important factor in encouraging contributions from members who are less-vocal in face-to-face situation;
E) Anonymity in GSS reduces the possibilities that a leader consciously or subconsciously does not call on the minorities in the group to solicit their opinions.

Accepted Answer

The statement that ideas from minorities encouraged through anonymity in GSS are always of high quality is inappropriate because anonymity itself does not guarantee the quality of ideas. The quality of ideas depends on various factors, including the individuals' expertise and the context of the discussion, not just the anonymity feature of GSS.

Question 10

What is Wiki? ["stands for" mostly refers to the full terms of an abbreviation]
A) a wireless networking technology
B) a collaborative system that is quick to learn and quick to create and share knowledge
C) a decision support system
D) a customer relationship management system
E) an online search engine

Accepted Answer

Wiki is a collaborative system that allows users to create, edit, and share content easily and quickly, making it an effective tool for knowledge sharing and management.

Question 11

An example of Wiki is:
A) Firefox
B) Expedia
C) Wikipedia
D) Thunderbird
E) Mcfee Antivirus

Accepted Answer

Wikipedia is a free online encyclopedia that allows its users to edit almost any article accessible. It is a prime example of a wiki, which is a type of website that enables collaborative modification, improvement, and creation of content directly from a web browser.

Question 12

To serve the objective of promoting collaboration in a quick, dynamic and simple manner, Wiki-based systems need to adhere to some principles in design, which include:
A) users' activities must be controlled in the system to keep its operation in order;
B) Wiki-based systems should not be released until being tested;
C) the activities allowed in Wiki-based system should be based on exchange of virtual electronic goods or currency;
D) a Wiki-based system should grow and evolve as the actual physical work and know-how develop over time;
E) no paid-developers should be included in the development of a Wiki-based system.

Accepted Answer

Wiki-based systems are designed to evolve and grow as the collective knowledge and work develop over time, allowing for the dynamic and collaborative nature of these platforms.

Question 13

Anthony's Triangle can be used as a guiding framework for:
A) assigning project work among team members
B) outlining the speech at an executive's meeting
C) creating the layout of a display
D) predicting the profit to be made in a specific period
E) classifying information systems in an organization

Accepted Answer

Anthony's Triangle is a framework used to classify information systems in an organization into three levels: strategic, tactical, and operational.

Question 14

According to Anthony's Triangle, Management Reporting systems can perform tasks such as budgeting, forecasting, summarizing and ___.
A) exception reporting
B) timing
C) work scheduling
D) assembling system components
E) monitoring

Accepted Answer

Management Reporting systems are designed to provide information for decision-making, and exception reporting is a key task that highlights deviations from expected performance, aiding in management control.

Question 15

Which of the following statements about Anthony's Triangle is appropriate?
A) Transaction processing systems are at the middle level of Anthony's Triangle;
B) Operational information systems are at the bottom level of Anthony's Triangle;
C) Management information systems (MIS) are the bottom level systems;
D) Expert support systems (ESS) are middle level systems;
E) Information provided by top-level systems is always operation-oriented.

Accepted Answer

Anthony's Triangle categorizes information systems based on their level within an organization. Operational information systems, which deal with the day-to-day operations of a company, are indeed at the bottom level of Anthony's Triangle. This level supports routine transaction processing and operations.

Question 16

Which of the following is an example for middle level systems in Anthony's Triangle?
A) Transaction Processing Systems
B) Executive Support Systems
C) Management Information Systems
D) Decision Support Systems
E) Strategic Information Systems

Accepted Answer

Management Information Systems (MIS) are considered middle-level systems in Anthony's Triangle, as they are used by middle management to help in decision-making and managing the organization.

Question 17

In the following theoretical models, which one suggests that communications strategies should reduce the complexity of communication by adapting to the situation and the communication goal?
A) Technology Acceptance Model (TAM)
B) Adaptive Structuration Theory
C) Leadership Theory
D) Cognitive-affective Model of Communication
E) Innovation Diffusion Theory

Accepted Answer

The answer of In the following theoretical models, which one...

Question 18

The cognitive-affective model of communication identifies five area of focus for designers of communications systems. One of them is:
A) selecting the most state-of-art technology
B) hiring the most experienced human factor experts
C) involving as many users into system development as possible
D) being attentive to the relationship among project team members
E) augmentation of attention and focus

Accepted Answer

The cognitive-affective model of communication emphasizes the importance of understanding how cognitive and emotional processes interact in communication. Augmentation of attention and focus directly relates to enhancing cognitive processes, making it a relevant area of focus for designers of communication systems.

Question 19

Which of the following description about innovation is appropriate?
A) An innovation can be a process;
B) Old ideas could also become innovations;
C) Both implemented and unimplemented new ideas can be called as innovations;
D) The types of innovations are either ideas or processes;
E) A successful innovation does not need to take the compatibility issue into concern.

Accepted Answer

The answer of Which of the following description about innovation...

Question 20

Early adopters of new technologies has the characteristic of:
A) being smarter than other people
B) having more favorable attitudes toward science and education
C) being more optimistic to life
D) having high level position in an organization
E) being dependent on others for life

Accepted Answer

Early adopters tend to have more favorable attitudes toward science and education, which makes them more open to trying and adopting new technologies.

Quiz 12: Interpersonal Relationship, Collaboration and Organization

Which of the following is a problem that a virtual team faces in communication?

Which of the following is a problem that challenges the communication between virtual team members?

Hofstede's Model of Cultural Differentiation uses four dimensions to differentiate the cultures between the environments that various groups work in. One of the dimension is:

In Hofstede's Model of Cultural Differentiation, the power-distance refers to:

According to Hofstede's Model of Cultural Differentiation, a collectivistic culture tends to:

In the Hofstede's Model of Cultural Differentiation, the masculinity-femininity dimension describes the relative trade-off between:

In the development of a Group Support System, cultural differences among users may bring interface design issues such as:

Which of the following is a role that a project team leader should take in the project initiation stage?

In the following descriptions about the benefits that are enabled through anonymity in Group Support System (GSS) , which one is inappropriate?

What is Wiki? ["stands for" mostly refers to the full terms of an abbreviation]

An example of Wiki is:

To serve the objective of promoting collaboration in a quick, dynamic and simple manner, Wiki-based systems need to adhere to some principles in design, which include:

Anthony's Triangle can be used as a guiding framework for:

According to Anthony's Triangle, Management Reporting systems can perform tasks such as budgeting, forecasting, summarizing and ___.

Which of the following statements about Anthony's Triangle is appropriate?

Which of the following is an example for middle level systems in Anthony's Triangle?

In the following theoretical models, which one suggests that communications strategies should reduce the complexity of communication by adapting to the situation and the communication goal?

The cognitive-affective model of communication identifies five area of focus for designers of communications systems. One of them is:

Which of the following description about innovation is appropriate?

Early adopters of new technologies has the characteristic of: