Which of the following uses computerized devices attached to phone lines to automatically route calls to specific phone extensions?
A) ADC
B) IVR
C) Call center
D) ACD
Correct Answer:
Verified
Q43: A combination of voice, video, and data
Q44: Companies that supply the communications channels for
Q45: Companies that supply the user and connectivity
Q46: A facility dedicated to fielding customer calls
Q47: A method of sending information over the
Q49: A field that brings patients and healthcare
Q50: An advanced call center at a utilities
Q51: The use of data telecommunications to conduct
Q52: The use of telecommunications technology to inform
Q53: A transmission media that contains thin strands
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