Service competency is best defined as:
A) Assuring that the OTA performs tasks in the same way that the OT would and achieves the same outcome.
B) A designation that employee orientation has been successfully completed.
C) A category of feedback typically provided during the review step of a performance appraisal cycle.
D) None of the above.

Question

Quizplus · Accepted Answer

Service competency is a concept in occupational therapy where it is ensured that an Occupational Therapy Assistant (OTA) can perform tasks in the same manner and achieve the same outcomes as an Occupational Therapist (OT). This ensures consistency and quality of care.

Service Competency Is Best Defined As