Email can be used for external communication
A) regularly, although it is replaced in many cases by other tools.
B) only if a superior approves the message.
C) only for formal documents that you need to keep a record of.
D) in response to letters your customers have sent.

Question

Quizplus · Accepted Answer

Email is commonly used for external communication, although in some cases other tools like instant messaging or social media may be preferred. It does not require approval from a superior and can be used for both formal documents and regular correspondence. It can also be used to respond to letters or messages sent by customers.

Email Can Be Used for External Communication