Question 1

A positive attitude toward one's job is called _________________________.

Accepted Answer

The answer of A positive attitude toward one's job is...

Question 2

__________ is the uncertainty about what behaviors are expected of a person in a particular role.
A) Role conflict
B) Task overload
C) Nonprogrammed decisions
D) Role ambiguity
E) Task underload

Accepted Answer

Role ambiguity refers to the uncertainty about what behaviors are expected of a person in a particular role. Role conflict refers to the situation when an individual faces incompatible demands or expectations from different sources, whereas task overload and task underload refer to the amount of work that needs to be done in a given time and the availability of resources to do that work, respectively. Nonprogrammed decisions are those that are unique, unprecedented, or involve significant uncertainty and risk.

Question 3

A(n) ____________________ is an evaluation that predisposes a person to act in a certain way.

Accepted Answer

The answer of A(n) ____________________ is an evaluation that predisposes...

Question 4

The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ____________________.

Accepted Answer

The answer of The process people use to make sense...

Question 5

______________________________ is an interdisciplinary field dedicated to the study of human attitudes, behavior, and performance in organizations.

Accepted Answer

The answer of ______________________________ is an interdisciplinary field dedicated to...

Question 6

Loyalty to and heavy involvement in one's organization is called ________________________________________.

Accepted Answer

The answer of Loyalty to and heavy involvement in one's...

Question 7

CASE
Scenario - Karla Morris
Karla Morris is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking.
-Which of these occupations would Karla most likely succeed in based on her problem solving style?
A) Counseling
B) Advertising
C) Teaching business
D) Engineering
E) Politics

Accepted Answer

The answer of CASE
Scenario - Karla Morris
Karla Morris is a...

Question 8

Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ________________________________________.

Accepted Answer

The answer of Work behavior that goes beyond job requirements...

Question 9

A person with the learning characteristics of being good at generating ideas and seeing a situation from multiple perspectives is a(n):
A) diverger
B) assimilator
C) converger
D) accommodator
E) none of these

Accepted Answer

Divergent thinking is the ability to generate a variety of ideas and see a situation from multiple perspectives. This type of thinking is associated with the learning style of a diverger, as they tend to be imaginative and creative in their approach to learning. Assimilators, convergers, and accommodators are not typically associated with this type of thinking.

Question 10

Type A behavior pattern is characterized by all of these EXCEPT
A) impatience.
B) devotion to work.
C) aggressiveness.
D) relaxed lifestyle.
E) extreme competitiveness.

Accepted Answer

Type A behavior pattern is characterized by impatience, devotion to work, aggressiveness, and extreme competitiveness. However, a relaxed lifestyle is not a characteristic of Type A behavior pattern.

Question 11

The ____________________ component of an attitude includes the beliefs, opinions, and information the person has about the object of the attitude, such as knowledge of what a job entails and opinions about personal abilities.

Accepted Answer

The answer of The ____________________ component of an attitude includes...

Question 12

____________________ is the cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information.

Accepted Answer

The answer of ____________________ is the cognitive process people use...

Question 13

CASE
Scenario - Karla Morris
Karla Morris is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking.
-Being a hard worker and a perfectionist, Karla believes that all her employees should be hard working and perfectionists as well. This appears to be an error in which of these perceptual judgements?
A) Stereotyping
B) The halo effect
C) Dissonance
D) Perceptual defense
E) Projection

Accepted Answer

Karla's belief that her employees should be hard working and perfectionists like her is an example of projection, where she attributes her own traits and expectations onto others.

Question 14

Stress can be caused by
A) task demands.
B) role demands.
C) interpersonal demands.
D) physical demands.
E) all of these.

Accepted Answer

Stress can be caused by various factors including task demands, role demands, interpersonal demands, and physical demands. Therefore, all of these options are correct.

Question 15

A condition in which two attitudes or a behavior and an attitude conflict is called ______________________________.

Accepted Answer

The answer of A condition in which two attitudes or...

Question 16

A person with the learning characteristics of being good at implementing decisions and carrying out plans is a(n):
A) diverger
B) assimilator
C) converger
D) accommodator
E) none of these

Accepted Answer

An accommodator is known for being good at implementing decisions and carrying out plans, as they prefer hands-on experiences and practical application of ideas.

Question 17

CASE
Scenario - Karla Morris
Karla Morris is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking.
-Karla appears to have a
A) high external locus of control.
B) high Mach personality.
C) high authoritarian style.
D) high internal locus of control.
E) low extroversion characteristic.

Accepted Answer

Karla's belief in making her own destiny through hard work and listening to people indicates a high internal locus of control.

Question 18

A person with the learning characteristics of being good at inductive reasoning and creating theoretical models is a(n):
A) diverger
B) assimilator
C) converger
D) accommodator
E) none of these

Accepted Answer

An assimilator is someone who is good at inductive reasoning and creating theoretical models. They excel at taking in information and making connections, which allows them to develop complex, abstract theories.

Question 19

CASE
Scenario - Karla Morris
Karla Morris is a creative, imaginative, artistically sensitive individual who loves to take on new opportunities. She is a successful manager who believes that she makes her own destiny through hard work and listening to people. Her personal problem solving style is intuitive-thinking.
-Karla can best be described using which of these Big Five personality factors?
A) Agreeableness
B) Openness to experience
C) Conscientiousness
D) Extroversion
E) Emotional stability

Accepted Answer

Karla's description of being creative, imaginative, artistically sensitive, and open to new opportunities fits within the personality factor of openness to experience.

Question 20

A person with the learning characteristics of being good at decisiveness and practical application of ideas is a(n):
A) diverger
B) assimilator
C) converger
D) accommodator
E) none of these

Accepted Answer

Convergers excel at applying practical ideas to solve problems and making decisions based on information gathered.

Quiz 14: Dynamics of Behavior in Organizations

A positive attitude toward one's job is called _________________________.

__________ is the uncertainty about what behaviors are expected of a person in a particular role.

A(n) ____________________ is an evaluation that predisposes a person to act in a certain way.

The process people use to make sense of the environment by selecting, organizing, and interpreting information from the environment is referred to as ____________________.

______________________________ is an interdisciplinary field dedicated to the study of human attitudes, behavior, and performance in organizations.

Loyalty to and heavy involvement in one's organization is called ________________________________________.

Work behavior that goes beyond job requirements and contributes as needed to the organization's success is referred to as ________________________________________.

A person with the learning characteristics of being good at generating ideas and seeing a situation from multiple perspectives is a(n) :

Type A behavior pattern is characterized by all of these EXCEPT

The ____________________ component of an attitude includes the beliefs, opinions, and information the person has about the object of the attitude, such as knowledge of what a job entails and opinions about personal abilities.

____________________ is the cognitive process people use to make sense out of the environment by selecting, organizing, and interpreting information.

Stress can be caused by

A condition in which two attitudes or a behavior and an attitude conflict is called ______________________________.

A person with the learning characteristics of being good at implementing decisions and carrying out plans is a(n) :

A person with the learning characteristics of being good at inductive reasoning and creating theoretical models is a(n) :

A person with the learning characteristics of being good at decisiveness and practical application of ideas is a(n) :