Question 1

The ______ portrays communication as a one-way process that transmits a message to a destination.
A) interactional model
B) linear approach
C) transactional model
D) co-creation of meaning

Accepted Answer

The linear approach portrays communication as a one-way process where a message is sent from a sender to a receiver without feedback, making it distinct from the other models which imply some form of interaction or feedback.

Question 2

According to the linear model of communication, as the author of a blog, Sam is the ______ of the message.
A) sender
B) speaker
C) gatekeeper
D) producer

Accepted Answer

In the linear model of communication, the author of a message, such as a blog, is referred to as the sender, because they are the one initiating the communication by creating and sending the message to the receiver.

Question 3

Which model shows that communication goes in two directions: from sender to receiver and from receiver to sender?
A) organizational
B) transactional
C) interactional
D) linear

Accepted Answer

The answer of Which model shows that communication goes in...

Question 4

Sally assesses the appropriateness of the way she expressed her dissatisfaction with the way her boss, Trent, dismissed her idea in a meeting. As Sally considers this, ______ feedback is occurring.
A) linear
B) internal
C) external
D) process

Accepted Answer

Sally is engaging in internal feedback because she is reflecting on her own actions and feelings without input from others.

Question 5

What is the term for the feedback you receive from other people?
A) rejoinders
B) interpersonal
C) external
D) dyadic

Accepted Answer

The term for the feedback you receive from other people is "external," as it comes from outside oneself, rather than from one's own thoughts or feelings.

Question 6

In which model are sending and receiving messages simultaneous and mutual?
A) organizational
B) linear approach
C) interactional
D) transactional

Accepted Answer

In the transactional model, communication is seen as a simultaneous process, where both parties are simultaneously senders and receivers, creating a dynamic and mutual exchange of messages. This contrasts with other models that may view communication as more one-way or sequential.

Question 7

The ______ refers to a person's culture, experiences, history, and heredity, and how these affect the communication process.
A) overlap
B) field of experience
C) message
D) channel

Accepted Answer

The term "field of experience" refers to the various factors such as a person's culture, experiences, history, and heredity that influence how they communicate and interpret messages.

Question 8

Boundaries are not always clearly delineated; therefore, people's fields of experience ______ at times.
A) overlap
B) clash
C) interact
D) diminish

Accepted Answer

Boundaries that are not clearly delineated can lead to fields of experience overlapping, as there is no clear separation between them.

Question 9

Why has the most recent communication model not yet been named?
A) Emerging technologies are evolving so quickly that scholars cannot keep up.
B) The Social Information Processing (SIP) Theory is not yet accepted as a model.
C) The transactional model is becoming obsolete.
D) New technologies influence the communication process.

Accepted Answer

Emerging technologies are evolving rapidly, making it challenging for scholars to establish a stable and universally accepted communication model.

Question 10

A group of people chatting together while waiting to know whether they will be selected for jury duty are engaged in ______ communication.
A) interpersonal
B) impersonal
C) intrapersonal
D) small group

Accepted Answer

The answer of A group of people chatting together while...

Question 11

One principle of interpersonal communication is that it is ______.
A) always a good thing
B) always face to face
C) unavoidable
D) common sense

Accepted Answer

Interpersonal communication is unavoidable because in some form or another, we are always communicating with others, whether it be through verbal, non-verbal, or written means.

Question 12

You comb your hair differently, and Jim decides it means you are not happy with your hair. Regardless of whether that is true, you cannot prevent Jim from making meaning out of your behavior, thus making it ______.
A) deliberative
B) unavoidable
C) questionable
D) unclear

Accepted Answer

Jim's interpretation of your behavior as an indication of your unhappiness with your hair is something you cannot prevent, making it unavoidable.

Question 13

Interpersonal communication cannot occur unless ______ are agreed upon by the participants.
A) goals
B) topics
C) messages
D) symbols

Accepted Answer

Interpersonal communication relies on the use of symbols (such as words, gestures, and facial expressions) that are understood and agreed upon by the participants to convey messages.

Question 14

Caitlin and her boyfriend have agreed that when they want to stop talking about a particular subject, they will say "muskrat" and the other will stop. What property of symbols does this illustrate?
A) arbitrary
B) abstract
C) literal
D) interpretive

Accepted Answer

The term "muskrat" is arbitrarily chosen to signify the desire to stop talking about a particular subject, demonstrating the arbitrary nature of symbols where there is no inherent connection between the symbol and its meaning.

Question 15

______ are symbols.
A) Abstractions
B) Messages
C) Words
D) Conversations

Accepted Answer

Words are symbols because they represent ideas, objects, or concepts without being the actual things they describe. They are symbolic representations used in communication.

Question 16

______ are agreements we establish in our relationships about what behavior is required, preferred, or not allowed.
A) Words
B) Rules
C) Messages
D) Models

Accepted Answer

Rules are the agreements made in relationships that dictate what behaviors are required, preferred, or prohibited.

Question 17

We often don't respond to a message as expected because in interpersonal communication ______.
A) we can decide to ignore a rule
B) only one party needs to agree to a rule
C) some rules cannot be followed
D) rules are meant to be broken

Accepted Answer

In interpersonal communication, individuals have the autonomy to choose whether or not to follow certain social or conversational rules, which can lead to unexpected responses or no response at all.

Question 18

Why must interpersonal communication skills be refined and cultivated?
A) We often take our ability to communicate interpersonally for granted.
B) We have been acquiring these skills throughout our lives.
C) We must be able to communicate with a wide variety of people.
D) We learn most of what we know early in life from our families.

Accepted Answer

We must be able to communicate with a wide variety of people.

Question 19

The ______ level of communication refers to the literal information contained in the message.
A) content
B) relational
C) transactional
D) interpretive

Accepted Answer

The content level of communication specifically refers to the actual information or message contained within the communication. It is the literal meaning of the words spoken or written, as opposed to the relational level, which concerns the relationship between the communicators, or the interpretive and transactional levels, which involve understanding and exchange processes, respectively.

Question 20

Flora has been a registered nurse for 23 years. Her supervisor, Gail, asks her why she has never furthered her education, and Flora decides, with Gail's encouragement, to begin classes to become a nurse practitioner. In what process is Flora engaging as she seeks to achieve this goal?
A) self-actualization
B) the "bright side"
C) internal feedback
D) intrapersonal reflection

Accepted Answer

Self-actualization refers to the process of realizing and fulfilling one's talents and potentialities, often considered as a drive or need present in everyone. Flora's decision to further her education to become a nurse practitioner, encouraged by her supervisor, is an example of her pursuing self-actualization by aiming to achieve her full potential in her nursing career.

Quiz 1: Foundations of Interpersonal Communication

The ______ portrays communication as a one-way process that transmits a message to a destination.

According to the linear model of communication, as the author of a blog, Sam is the ______ of the message.

Which model shows that communication goes in two directions: from sender to receiver and from receiver to sender?

Sally assesses the appropriateness of the way she expressed her dissatisfaction with the way her boss, Trent, dismissed her idea in a meeting. As Sally considers this, ______ feedback is occurring.

What is the term for the feedback you receive from other people?

In which model are sending and receiving messages simultaneous and mutual?

The ______ refers to a person's culture, experiences, history, and heredity, and how these affect the communication process.

Boundaries are not always clearly delineated; therefore, people's fields of experience ______ at times.

Why has the most recent communication model not yet been named?

A group of people chatting together while waiting to know whether they will be selected for jury duty are engaged in ______ communication.

One principle of interpersonal communication is that it is ______.

You comb your hair differently, and Jim decides it means you are not happy with your hair. Regardless of whether that is true, you cannot prevent Jim from making meaning out of your behavior, thus making it ______.

Interpersonal communication cannot occur unless ______ are agreed upon by the participants.

Caitlin and her boyfriend have agreed that when they want to stop talking about a particular subject, they will say "muskrat" and the other will stop. What property of symbols does this illustrate?

______ are symbols.

______ are agreements we establish in our relationships about what behavior is required, preferred, or not allowed.

We often don't respond to a message as expected because in interpersonal communication ______.

Why must interpersonal communication skills be refined and cultivated?

The ______ level of communication refers to the literal information contained in the message.

Flora has been a registered nurse for 23 years. Her supervisor, Gail, asks her why she has never furthered her education, and Flora decides, with Gail's encouragement, to begin classes to become a nurse practitioner. In what process is Flora engaging as she seeks to achieve this goal?