Question 1

Interpersonal skills are especially important in the COUNSELING interview.

Accepted Answer

Interpersonal skills are crucial in the counseling interview as it involves building a rapport and establishing a trusting relationship with the client to help them address their personal and emotional concerns effectively.

Question 2

A question that gives maximum control and freedom to the interviewee is called the OPEN-ENDED question.

Accepted Answer

An open-ended question is designed to encourage a detailed and unrestricted response from the interviewee, providing them maximum control and freedom to express their thoughts and opinions.

Question 3

The opening phase of an interview includes the following basic steps:

Accepted Answer

Building rapport with the interviewee, orienting them to the process, and motivating them to participate are all essential steps in the opening phase of an interview. This makes choice A the best option. Option B includes discussion before establishing rapport, and option C includes greetings without any orientation or motivation. Option D includes introductions, which are important but not as significant as building rapport, orientation, and motivation.

Question 4

"Tell me about yourself' is an example of a HYPOTHETICAL OPEN question.

Accepted Answer

"Tell me about yourself" is an example of an open-ended question, but it is not hypothetical. Hypothetical questions typically involve scenarios or situations that are not real or have not happened.

Question 5

Usually the closing phase of any type of interview begins with a specific or general SUMMARY.

Accepted Answer

This is true. The closing phase of an interview typically includes a summary of the main points discussed during the interview. This serves as a way to recap the conversation and ensure that both parties have a clear understanding of what was discussed. The summary may be specific, addressing particular details the interviewer wants to emphasize, or more general, providing a broad overview of the main topics covered during the interview.

Question 6

When preparing for an interview,this case study reminds us to prepare for the unthinkable and leave nothing to chance.

Accepted Answer

The case study suggests that one should prepare for the unthinkable and leave nothing to chance when getting ready for an interview.

Question 7

In the INVERTED FUNNEL sequence the questions move from specific to general.

Accepted Answer

In the INVERTED FUNNEL sequence, the questions start with specific details and gradually move towards broader and more general topics or ideas.

Question 8

What type question is illustrated by the following example: "When you want to know something about a fellow employee,do you go directly to the person or do you depend on those with whom the person works to answer your question?"

Accepted Answer

The answer of What type question is illustrated by the...

Question 9

"What type of books do you like to read most: mysteries,autobiographies,histories,or science fiction?" is an example of a DIRECT/SPECIFIC question.

Accepted Answer

The answer of "What type of books do you like...

Question 10

Typically,the employment interview involves one prospective employer and SEVERAL
prospective employees.

Accepted Answer

The employment interview typically involves one prospective employee and several prospective employers.

Question 11

SKYPE interviews are used to both screen job applicants and to collect survey information on customers.

Accepted Answer

Skype interviews are commonly used in the initial screening of job applicants, as they allow for a face-to-face interaction without the need for the candidate to physically attend the interview location. Skype can also be used to collect survey information from customers, as it provides a convenient and cost-effective means of communication for both parties.

Question 12

All interviews are organized around three phases: the opening phase,the question-response phase,and the closing phase.

Accepted Answer

This statement is true.

Question 13

Exit interviews are beneficial due to the fact that people will ALWAYS tell you the real reason they are leaving.

Accepted Answer

While it is possible for employees to be more candid during an exit interview, they may still not disclose the real reason for leaving due to fear of burning bridges or being perceived negatively. Some employees may also provide vague or polite reasons, such as seeking new opportunities or wanting a change. Therefore, exit interviews should be viewed as only one source of information and should be supplemented with other data, such as employee engagement surveys, performance metrics, and manager feedback.

Question 14

The funnel sequence of questioning is probably the

Accepted Answer

The funnel sequence of questioning is a well-known and widely used method of organizing an interview. It starts with open-ended and broad questions, gradually narrowing down to specific and closed questions. This helps the interviewer to gather comprehensive and relevant information about the respondent. It is a proven technique for obtaining the necessary details while also avoiding overwhelming the respondent with too many questions right away. Thus, the funnel sequence of questioning is the best way to find out information about the respondent.

Question 15

In a group interview when there are more interviewers than interviewees,the term PANEL INTERVIEW is used.

Accepted Answer

The answer of In a group interview when there are...

Question 16

"Of course,you do plan to continue your education,don't you?" is an example of a CLOSED question.

Accepted Answer

The answer of "Of course,you do plan to continue your...

Question 17

"How would you say most supervisors at your present company view upper management?" is an example of a LEADING question.

Accepted Answer

A leading question suggests a particular answer or contains the information the questioner is looking to have confirmed. This question is open-ended and does not suggest a specific viewpoint or answer.

Question 18

A question that requires a brief answer or a "yes" or "no" answer is a DIRECT/SPECIFIC question.

Accepted Answer

A direct/specific question is a question that can be answered with a brief or "yes" or "no" response.

Question 19

A question designed to get an emotional response is called a LOADED question.

Accepted Answer

A loaded question is one that contains an assumption or bias that is intended to provoke an emotional response. It is often used as a rhetorical device in debates or arguments.

Question 20

You are an interviewer and have the feeling that the candidate is trying to hide something.What should you do?

Accepted Answer

Option B allows the interviewer to gather more information from the candidate and explore areas that could potentially reveal what they might be hiding. Asking directly about hiding something could put the candidate on the defensive, making it more difficult to get an accurate response. Checking references could be helpful but may not always reveal everything, and ignoring the situation is not a responsible approach when hiring for an important role. Therefore, option B is the best choice.

Quiz 7: Basic Information for All Types of Interviews