When managing change, learning interventions should be used
A)to break routines that cause resistance to change.
B)when employees resist change due to direct costs.
C)when incongruent organizational systems reinforce past behaviours and cause resistance to new behaviours.
D)in all change management activities.
E)only when all other strategies have failed.

Question

Quizplus · Accepted Answer

Learning interventions can help break routines that cause resistance to change by providing new skills and perspectives that align with the desired change.

When Managing Change, Learning Interventions Should Be Used