Question 1

Carlos is arranging a series of weekly conference calls for people in different parts of the world. Which of the following tools can he use to inform participants about the call details?
A) Podcast
B) Message board
C) Blog
D) Digital calender

Accepted Answer

A digital calendar can easily display the details of the weekly conference calls, including date, time, and time zone, and can send reminders to participants. Podcasts, message boards, and blogs are not ideal for providing real-time updates or scheduling information.

Question 2

Melissa is an amateur photographer and plans to post her best photos on a media-sharing network. She wants to include descriptions to identify the photos for viewers. What should she add to the photos?
A) Metadata
B) Emojis
C) Tags
D) Reviews

Accepted Answer

The answer of Melissa is an amateur photographer and plans...

Question 3

Paulo is trying to organize groups to clean a river, which has become clogged with plastic products after a recent storm. Which of the following social media tools can he use in his organizing efforts?
A) User reviews
B) Crowdsourcing
C) Weather alerts
D) Comments on social network pages

Accepted Answer

The answer of Paulo is trying to organize groups to...

Question 4

Liena is thinking of running for her local school board and wants to use social media to reach supporters. Which of the following negative effects of social media might affect her campaign?
A) Technology addiction
B) Disinformation
C) Technology overload
D) Interactive communication

Accepted Answer

Disinformation can spread quickly on social media and can negatively impact Liena's campaign. False information or negative rumors can damage her reputation and turn away potential supporters. Technology addiction and overload may affect her personally but may not have as much of an impact on her campaign. Interactive communication can actually be a positive aspect of using social media for a political campaign.

Question 5

In which of the following messages would the abbreviation brb (which stands for "be right back") NOT be appropriate?
A) An email to a customer
B) A private message with a friend
C) A post on an active discussion board
D) A live chat with a family member

Accepted Answer

Using abbreviations like "brb" in a professional email to a customer may come across as unprofessional and may not be appropriate.

Question 6

What can you do to make sure your online communications are civil and productive?
A) Post all of your messages anonymously.
B) Incorporate humor in your communications.
C) Follow netiquette guidelines.
D) Keep in mind that your online communications are private.

Accepted Answer

Following netiquette guidelines ensures that your online communications are respectful, polite, and productive. It involves using proper grammar and spelling, avoiding offensive language and personal attacks, and respecting others' opinions. Posting anonymously or incorporating humor may not necessarily contribute to civility and productivity, while assuming that online communications are private can lead to careless behavior.

Question 7

Adrian is having a problem with setting up a new printer in his office, and he can't find the answers to his questions in the owner's manual. Which of the following resources would be the best place for Adrian to ask his questions and get targeted responses?
A) Microblogging platform
B) Message board
C) Podcast subscription
D) Social shopping network

Accepted Answer

A message board would be the best place for Adrian to ask his questions and get targeted responses as he can post his questions in a specific forum or thread related to printers and receive answers from experts or individuals who have had similar experiences. Microblogging platforms, social shopping networks, and podcast subscriptions are not likely to provide the targeted responses Adrian needs.

Question 8

Amber just joined a new social networking site that her friend, Tracey, recommended. She's enjoying the online conversations and wants to connect with more people on the site. Which of the following is an effective and respectful way for Amber to expand her friend list?
A) Post frequently and share personal, private details
B) Add everyone who posts on her threads to her friends list
C) Add all of Tracey's friends to her friends list
D) Search for other people on the site she might already know and add them to her friends list

Accepted Answer

Searching for people she already knows and adding them to her friend list is an effective and respectful way for Amber to expand her friend list. This is a more personal approach than adding random people or sharing private details.

Question 9

Felipe works for an insurance agency with about 50 employees. The HR director recently sent an email requesting information on who plans to attend the company picnic in two weeks. The next morning when Felipe signs into his computer, he finds dozens of emails filling his inbox with responses to the HR director's inquiry, and none of them are emails Felipe needed to see. What most likely caused this problem?
A) The HR director mistakenly named Felipe as the picnic organizer.
B) Most people used the Reply All button.
C) The mail server was infected with a virus.
D) Felipe signed into the wrong email account.

Accepted Answer

Most people used the Reply All button, which caused all the responses to be sent to everyone who received the original email, including Felipe.

Question 10

Dennis is sure he sent an email to his boss explaining his need to take off for the afternoon so he could go to a doctor's appointment. However, his boss claims she never saw the email. How can Dennis confirm that he sent the email?
A) Check his Sent Items folder.
B) Sign into his boss's email account.
C) Archive his older messages.
D) Organize his Inbox folder.

Accepted Answer

Checking his Sent Items folder will show if the email was actually sent and when it was sent. Signing into his boss's email account would be unauthorized and a breach of privacy. Archiving older messages or organizing his Inbox folder would not provide any evidence that he sent the email.

Question 11

When you tell your smartphone to check for any new email messages, what device does the smartphone communicate with?
A) Internet router
B) Outgoing mail server
C) Sender's computer
D) Incoming mail server

Accepted Answer

When a smartphone checks for new email messages, it communicates with the incoming mail server where the received messages are stored. The outgoing mail server is responsible for forwarding messages that have been sent from the user's smartphone. The sender's computer is not involved in the process of checking for new email messages on a smartphone. The internet router allows the smartphone to connect to the internet but does not directly handle email communications.

Question 12

Yuri is preparing for a certification exam in his industry and needs to study. However, he has a long commute for work each day where he's driving in crowded traffic. What form of digital communication would best help Yuri put this time to good use?
A) Online conferencing
B) Podcasts
C) Voice-to-text
D) Email

Accepted Answer

Podcasts are the best form of digital communication for Yuri's situation because he can listen and learn while driving. Online conferencing, voice-to-text, and email all require more attention and interaction that would not be safe while driving.

Question 13

One of Richard's duties in his new job is to be active on LinkedIn and other professional social networks. Which of the following activities should he avoid when using social media for his company?
A) Posting messages that reflect a professional image
B) Using his full name and a photo of himself in his profile
C) Offering information about his company's products
D) Inviting visitors to solve brain teasers

Accepted Answer

Inviting visitors to solve brain teasers is not relevant to Richard's job duties or his company's professional image on social media. It may also potentially discourage or alienate some visitors who are not interested in such activities.

Question 14

Cade uses social media sites to network with customers, coworkers, and other professionals in his industry. He blogs, shares articles, and comments on other people's content as well. Lately, one follower has been posting inappropriate, harassing comments on Cade's posts. What can Cade do to minimize the disruption this person is causing?
A) Change his password to his social media accounts
B) Stop posting
C) Make all his posts private
D) Block the person

Accepted Answer

Blocking the person is the best option as it will prevent them from seeing or commenting on Cade's posts in the future. Changing the password or making all posts private may not necessarily stop the follower's inappropriate behavior. Stopping posting altogether is also not an effective solution as it would prevent Cade from networking and engaging with his followers.

Question 15

Hayley is an accessibility advocate at a small college and frequently shares information with her co-workers about how to better accommodate students with learning challenges. The college president has complimented her efforts and asked her to find ways to make this information more readily available and better organized for new, incoming instructors. What kind of site might best help Hayley achieve this goal?
A) Social networking site
B) Discussion forum site
C) Social curation site
D) Social bookmarking site

Accepted Answer

A social curation site, such as Pinterest or Scoop.it, would allow Hayley to curate and organize resources related to accommodating students with learning challenges in a visually appealing and user-friendly manner. This would make it easier for new instructors to access and learn from the resources.

Question 16

Tazneen works for a manufacturing company that just set up a messaging platform for employees. Which of the following message types would be inappropriate for her to send at work?
A) Group messages confirming meeting times
B) Messages with photo attachments showing company events
C) Text messages containing bad news
D) Text messages containing company announcements

Accepted Answer

Sending text messages containing bad news in a work messaging platform can be inappropriate as it may create a negative atmosphere and affect co-workers' morale. It is better to deliver such news in person or through a more official means of communication. The other options (A, B, D) are appropriate messages for a work messaging platform.

Question 17

Which of the following email addresses would be the best fit for a business consultant?
A) jeffreyjonesandsonsconsulting@sample.com
B) jeffjones@sample.com
C) jeff_the_man_jones@sample.com
D) jefjones^consulting@sample.com

Accepted Answer

The most professional and appropriate option for a business consultant would be a simple and easy to remember email address, such as option B, which uses the consultant's full name. The other options either include unnecessary or unprofessional embellishments, or do not clearly indicate the consultant's profession.

Question 18

Kori's department is learning how to use some new software. She wants to set up a knowledge base so team members can document what they're learning, easily share it with each other, and organize the information for easy reference later. Which type of digital media is best suited to their needs?
A) Blog
B) Email
C) Podcasts
D) Wiki

Accepted Answer

A wiki is best suited to Kori's needs because it allows team members to easily document and organize their learning, share it with each other, and revise it as needed. It also allows for easy navigation and searching of the information later. Blogs, emails, and podcasts may be useful for communicating updates or discussing specific topics, but they may not be as effective for creating a comprehensive knowledge base.

Question 19

When David posts his photos to a Facebook album, the Facebook site automatically places David's photos in chronological order by when they were taken and suggests places David might want to tag in the photos. How does Facebook know this information?
A) Tags
B) Filenames
C) Metadata
D) Comments

Accepted Answer

Facebook obtains the date, time, and location information of photos from the metadata embedded in the image file. This includes information such as the camera make and model, shutter speed, aperture, and GPS data. Facebook can use this information to sort the photos in chronological order and suggest places to tag in the photos.

Question 20

Tammy spends time each day reading updates and news articles in her industry. She's always looking for new sources of quality information. What tool can best help her do this?
A) Skype
B) Flipboard
C) Dropbox
D) GoFundMe

Accepted Answer

Flipboard is a tool that allows users to create customized newsfeeds by selecting topics and sources of interest. Tammy can use it to easily find and read updates and news articles in her industry from a variety of sources.

Quiz 7: Technology and IT: From CAM to IoT and Digital Citizenship

Carlos is arranging a series of weekly conference calls for people in different parts of the world. Which of the following tools can he use to inform participants about the call details?

Melissa is an amateur photographer and plans to post her best photos on a media-sharing network. She wants to include descriptions to identify the photos for viewers. What should she add to the photos?

Paulo is trying to organize groups to clean a river, which has become clogged with plastic products after a recent storm. Which of the following social media tools can he use in his organizing efforts?

Liena is thinking of running for her local school board and wants to use social media to reach supporters. Which of the following negative effects of social media might affect her campaign?

In which of the following messages would the abbreviation brb (which stands for "be right back") NOT be appropriate?

What can you do to make sure your online communications are civil and productive?

Adrian is having a problem with setting up a new printer in his office, and he can't find the answers to his questions in the owner's manual. Which of the following resources would be the best place for Adrian to ask his questions and get targeted responses?

Amber just joined a new social networking site that her friend, Tracey, recommended. She's enjoying the online conversations and wants to connect with more people on the site. Which of the following is an effective and respectful way for Amber to expand her friend list?

Dennis is sure he sent an email to his boss explaining his need to take off for the afternoon so he could go to a doctor's appointment. However, his boss claims she never saw the email. How can Dennis confirm that he sent the email?

When you tell your smartphone to check for any new email messages, what device does the smartphone communicate with?

Yuri is preparing for a certification exam in his industry and needs to study. However, he has a long commute for work each day where he's driving in crowded traffic. What form of digital communication would best help Yuri put this time to good use?

One of Richard's duties in his new job is to be active on LinkedIn and other professional social networks. Which of the following activities should he avoid when using social media for his company?

Tazneen works for a manufacturing company that just set up a messaging platform for employees. Which of the following message types would be inappropriate for her to send at work?

Which of the following email addresses would be the best fit for a business consultant?

Kori's department is learning how to use some new software. She wants to set up a knowledge base so team members can document what they're learning, easily share it with each other, and organize the information for easy reference later. Which type of digital media is best suited to their needs?

When David posts his photos to a Facebook album, the Facebook site automatically places David's photos in chronological order by when they were taken and suggests places David might want to tag in the photos. How does Facebook know this information?

Tammy spends time each day reading updates and news articles in her industry. She's always looking for new sources of quality information. What tool can best help her do this?