Question 1

Habits people fall into without recognizing what they are doing are called __________.
A) mental locks
B) thinking traps
C) killer phrases
D) restraining forces

Accepted Answer

Habits people fall into without recognizing what they are doing are called thinking traps. Mental locks refer to rigid thinking patterns, killer phrases are phrases that stop communication, and restraining forces are factors that prevent change.

Question 2

Creativity involves __________.
A) innovation
B) uniqueness
C) originality
D) all of these

Accepted Answer

Creativity involves all of these aspects - innovation, uniqueness, and originality. Creative ideas are those that are new, different, and not obvious. They involve thinking outside the box, taking risks, and breaking away from conventional ways of thinking. Therefore, all the given choices - innovation, uniqueness, and originality - are necessary for creativity.

Question 3

With PDM, employees have __________.
A) little say in decision making
B) some say in decision making
C) equal say in decision making
D) no say in decision making

Accepted Answer

The answer of With PDM, employees have __________.
A) little say...

Question 4

The Abilene Paradox is an example of __________.
A) brainstorming
B) intuition
C) groupthink
D) force-field analysis

Accepted Answer

The Abilene Paradox is a phenomenon where a group of people collectively agree on a decision that none of them individually support, due to fear of going against the group or expressing their own opinions. This is a classic example of groupthink. Brainstorming involves generating ideas and solutions, intuition is a personal feeling or instinct, and force-field analysis is a decision-making tool that assesses the driving and restraining forces of a particular situation.

Question 5

Thinking that is focused, evaluative in nature and includes decision making is known as _______________ thinking.

Accepted Answer

The answer of Thinking that is focused, evaluative in nature...

Question 6

A ______________ decision is a decision that managers make on their own, with little or no input from others.

Accepted Answer

The answer of A ______________ decision is a decision that...

Question 7

A decision to make a traffic arrest is __________.
A) an operational level decision
B) a command decision
C) an administrative decision
D) none of these

Accepted Answer

A decision to make a traffic arrest falls under the operational level decision-making as it involves the daily activities and tasks of law enforcement officers, such as enforcing traffic laws and regulations. Command decisions are made at a higher level, such as setting overall departmental policies and strategies, while administrative decisions typically involve the management of resources and personnel.

Question 8

GIGO is __________.
A) a standard in radio communication
B) a measurement for computer storage
C) garbage in/garbage out
D) a gang term for police

Accepted Answer

GIGO stands for "garbage in, garbage out" and is a term used to describe the concept that the output of a computer program is only as good as the input that goes into it. The idea is that if you put bad or incorrect information into a computer program, you will get bad or incorrect results out of it.

Question 9

Recently in law enforcement, ____________ has been receiving a lot of attention by managers.
A) emotional intelligence
B) whole-brain thinking
C) left-brain thinking
D) right-brain thinking

Accepted Answer

Emotional intelligence has become a popular topic in law enforcement management as it has been found to be just as important as traditional skills such as physical fitness, firearms training, and driving skills. Law enforcement agencies have recognized the importance of emotional intelligence in building better relationships with the community, decreasing use of excessive force, and reducing officer burnout and turnover. Therefore, managers have been focusing on developing emotional intelligence skills in their employees.

Question 10

GIGO stands for _______________________________.

Accepted Answer

The answer of GIGO stands for _______________________________....

Question 11

_________________________ are judgmental and critical and serve as put-downs that stifle others' creativity.

Accepted Answer

The answer of _________________________ are judgmental and critical and serve...

Question 12

Common mistakes in __________ and __________ include spending too much energy on unimportant details and failing to resolve important issues.

Accepted Answer

The answer of Common mistakes in __________ and __________ include...

Question 13

_____________ can inspire creativity and innovation by sharing information on problems, removing obstacles, creating a climate of mutual respect and collaboration, and quickly rewarding acts of creativity and innovation.

Accepted Answer

The answer of _____________ can inspire creativity and innovation by...

Question 14

Many departments use automated tools such as _____________ to explore and characterize large data sets.

Accepted Answer

The answer of Many departments use automated tools such as...

Question 15

Allowing time for a minor difficulty to work itself out, thus avoiding the need to make a decision, is called ________________________________.

Accepted Answer

The answer of Allowing time for a minor difficulty to...

Question 16

A common mistake in problem solving and decision making is __________.
A) having an open mind
B) openly expressing ideas and true feelings
C) making decisions while excited or angry
D) using the Delphi technique

Accepted Answer

Making decisions while excited or angry can lead to impulsive choices that are not well thought out or based on rational thinking. It is important to give yourself time to cool off and approach decision making with a clear mind. Having an open mind and openly expressing ideas can be positive factors in problem solving, and the Delphi technique is a specific method for gathering opinions from a group.

Question 17

_____________ is a method of shared problem solving in which members spontaneously contribute ideas.
A) Brainstorming
B) Divergent solving
C) Groupthink
D) Critical judgment

Accepted Answer

Brainstorming is a well-known method of shared problem solving in which members spontaneously contribute ideas. The goal is to generate a large quantity of ideas without self-censorship or criticism, and then refine or combine them into feasible solutions. Divergent solving may also refer to the process of generating multiple creative solutions, but may not involve group interaction. Groupthink is a phenomenon in which group members prioritize conformity over critical thinking, leading to flawed decision-making. Critical judgment is an individual's ability to evaluate information and arguments objectively, which may be an important component of effective problem solving but is not a method of shared problem solving.

Question 18

________________ usually consist of people from the community who express their opinions about certain issues.

Accepted Answer

The answer of ________________ usually consist of people from the...

Question 19

The ability to use both logic and creativity in problem solving and decision making is called ________________ thinking.

Accepted Answer

The answer of The ability to use both logic and...

Question 20

A decision made in combination with others is often referred to as a __________.
A) conclusion decision
B) command decision
C) consultative decision
D) democratic decision

Accepted Answer

A decision made in combination with others is known as a consultative decision. Consultative decisions involve seeking advice and input from others before making a final decision. This approach often leads to better decision making as it allows for various perspectives and ideas to be considered. Command decisions are made by a single person in authority without input from others, while democratic decisions involve a group vote and conclusion decisions are made solely by an individual.

Quiz 5: Decision Making and Problem Solving

Habits people fall into without recognizing what they are doing are called __________.

Creativity involves __________.

With PDM, employees have __________.

The Abilene Paradox is an example of __________.

Thinking that is focused, evaluative in nature and includes decision making is known as _______________ thinking.

A ______________ decision is a decision that managers make on their own, with little or no input from others.

A decision to make a traffic arrest is __________.

GIGO is __________.

Recently in law enforcement, ____________ has been receiving a lot of attention by managers.

GIGO stands for _______________________________.

_________________________ are judgmental and critical and serve as put-downs that stifle others' creativity.

Common mistakes in and include spending too much energy on unimportant details and failing to resolve important issues.

_____________ can inspire creativity and innovation by sharing information on problems, removing obstacles, creating a climate of mutual respect and collaboration, and quickly rewarding acts of creativity and innovation.

Many departments use automated tools such as _____________ to explore and characterize large data sets.

Allowing time for a minor difficulty to work itself out, thus avoiding the need to make a decision, is called ________________________________.

A common mistake in problem solving and decision making is __________.

_____________ is a method of shared problem solving in which members spontaneously contribute ideas.

________________ usually consist of people from the community who express their opinions about certain issues.

The ability to use both logic and creativity in problem solving and decision making is called ________________ thinking.

A decision made in combination with others is often referred to as a __________.