Question 1

You must upgrade to a 64-bit version of Windows 10 if you are running a 64-bit version of Windows 7.

Accepted Answer

Windows 10 64-bit can only be installed on a system that already has a 64-bit version of Windows installed. Therefore, if you are currently running a 64-bit version of Windows 7, you must upgrade to a 64-bit version of Windows 10.

Question 2

You are preparing to upgrade Windows 7 to Windows 10 but you are going to be cautious and make a backup of your system before proceeding with the installation. Which of the following should NOT be a consideration for performing your backup.
A)close all files to ensure all files are backed up
B)be certain you can restore the backup in both the old and new OS
C)select only the data files for backup since the OS files and applications will not be affected by the upgrade
D)make sure you have suitable media to store the backup on

Accepted Answer

Selecting only data files for backup is not sufficient as the upgrade process will also affect OS files and applications. Therefore, it is important to make a full system backup including both data and system files. Close all files to ensure that all files are backed up, be certain you can restore the backup in both the old and new OS, and make sure you have suitable media to store the backup on are all valid considerations for performing a backup before upgrading to Windows 10.

Question 3

Even with a PnP-capable OS, you may have to configure devices to work optimally with the OS.

Accepted Answer

While plug and play (PnP) capability allows devices to automatically configure themselves to work with the operating system, some devices may require additional configuration to work optimally.

Question 4

You may have more trouble installing interface cards on a Macintosh computer because the devices are all built for generic hardware.

Accepted Answer

Macintosh computers use specific hardware and have their own interface card specifications, making it necessary to find cards designed specifically for Macintosh systems.

Question 5

Which of the following Windows 7 editions does not have an upgrade path to Windows 10 Home?
A)Starter
B)Pro
C)Home Basic
D)Home Premium

Accepted Answer

Windows 7 Pro is not eligible for a direct upgrade to Windows 10 Home because it is a higher edition. Instead, it can be upgraded to Windows 10 Pro to maintain its feature set.

Question 6

Which of the following is considered the most stable version of a new OS that is safe to install on production equipment?
A)RTM
B)RC
C)Alpha
D)Beta

Accepted Answer

RTM (Release to Manufacturing) is considered the most stable version of a new OS that is safe to install on production equipment. It means that the OS has gone through all development stages and has been approved for release to the public. RC (Release Candidate) is a step before RTM and is still considered a test version. Alpha and Beta versions are even earlier in the development process and may still have bugs and stability issues.

Question 7

Which of the following is NOT a typical function performed by the OS installation program?
A)gathering system information
B)backing up existing data
C)configuring devices and drivers
D)restarting the system

Accepted Answer

The OS installation program typically gathers system information, configures devices and drivers, and restarts the system, but it does not usually back up existing data. It is the responsibility of the user to back up their data before starting the OS installation process.

Question 8

Studies have shown that upgrades and migrations to the latest OS are always cost-effective.

Accepted Answer

While upgrades and migrations may provide improved functionality and security, the cost-effectiveness can vary depending on factors such as the size of the organization, the complexity of the IT infrastructure, and the specific needs of the business. It is important to carefully evaluate the potential costs and benefits before deciding to upgrade or migrate to a new OS.

Question 9

During the installation of the Windows 10 OS, which of the following are you likely to provide to the installation program?
A)where to install the OS
B)your full name and address
C)the IP address of a DHCP server
D)the DNS server address

Accepted Answer

During the installation of Windows 10, you are likely to provide the location or disk where the OS is to be installed. Providing your full name and address, as well as the IP address of a DHCP server or DNS server address, is not a requirement for the installation of the OS.

Question 10

Which edition of Windows 7 contains the same features as Ultimate edition except that it is used by companies with volume licensing?
A)Enterprise edition
B)Business edition
C)Professional edition
D)Home premium edition

Accepted Answer

The Enterprise edition of Windows 7 contains all the features of the Ultimate edition, but it is only available to companies with volume licensing. The Business and Professional editions have some features that are not available in Ultimate, such as the ability to join a domain network, but they do not have all the features of Ultimate. The Home Premium edition is a lower-end version of Windows 7 and does not have the same features as Ultimate.

Question 11

Which of the following is NOT a task in preparation for installing an OS?
A)make sure the computer meets hardware requirements
B)ensure the hardware is working correctly
C)have an understanding of the features of the new OS
D)perform a low-level format on all disk drives

Accepted Answer

Performing a low-level format on all disk drives is not a task in preparation for installing an OS. This is because a low-level format is not often necessary and can actually cause damage to the hard drive. The other tasks listed (making sure the computer meets hardware requirements, ensuring the hardware is working correctly, and having an understanding of the features of the new OS) are all essential steps to take before installing an OS.

Question 12

When choosing a computer for a test upgrade/migration, choose one that represents which of the following?
A)the one with the most memory and disk space
B)the lowest common denominator
C)the one with the least amount of software installed
D)the one with the most devices connected

Accepted Answer

Choosing the lowest common denominator (i.e. the least powerful computer) ensures that the upgrade or migration will work smoothly on all devices that meet or exceed that level of performance. This is important because not all devices will have the same amount of memory, disk space, or devices connected.

Question 13

Which of the following is a necessary step you should take before upgrading or migrating to a new OS?
A)replace the existing RAM so you can start fresh
B)make a complete backup of the current system
C)do a low-level format of all your hard disks
D)perform a chkdsk on the installation media

Accepted Answer

Making a complete backup of the current system is a necessary step before upgrading or migrating to a new OS. This ensures that all important data is saved and can be restored if needed. The other options (A, C, and D) are not necessary or recommended steps for upgrading or migrating to a new OS.

Question 14

When you install a modern OS such as Windows 10 or Mac OS X, you always manually configure devices such as monitors and network cards.

Accepted Answer

Modern OSs such as Windows 10 and Mac OS X often come with built-in device drivers for common hardware components such as monitors and network cards, and will automatically detect and configure them during the installation process. In some cases, you may need to manually install drivers for less common components, but this is not always necessary.

Question 15

Which of the following is a true statement about PnP?
A)PnP automatically configures your network settings
B)PnP only works on Windows Vista and later OSs
C)PnP devices may still require configuration for optimal performance
D)PnP always requires manual installation of the DVD drive

Accepted Answer

While PnP does automatically install the necessary drivers and software for a device, it may not always configure the device for optimal performance. Some devices may require additional configuration in order to work properly. Additionally, PnP is not limited to specific operating systems and can work on a variety of platforms. The statement about manual installation of the DVD drive is also incorrect as PnP is designed to automatically install and configure devices without the need for manual intervention.

Question 16

You are preparing to install Windows 10 on a computer that used to run Windows XP. This will be a clean installation. Which of the following are you least likely to need detailed information about before performing the installation?
A)types of buses
B)sound card
C)keyboard
D)hard disks

Accepted Answer

Keyboard compatibility is not likely to change significantly between Windows XP and Windows 10, so detailed information about the keyboard is not necessary for the installation. Information about the types of buses, sound card, and hard disks may be necessary to ensure that the computer meets the hardware requirements for Windows 10 and to properly configure the system during installation.

Question 17

What process is required during the installation of the OS by all editions of Windows 10 except Enterprise?
A)choose where to install Windows
B)select and upgrade or custom installation
C)choose language and locale settings
D)enter an activation key

Accepted Answer

During the installation of all editions of Windows 10 except Enterprise, users are required to enter an activation key. Enterprise editions can be activated through other means such as volume licensing and do not always require a key to be entered during installation.

Question 18

Which of the following is an edition or option that was dropped in Windows Server 2012?
A)the Itanium edition
B)the Enterprise edition
C)the Standard edition
D)the Datacenter edition

Accepted Answer

The Enterprise edition was dropped in Windows Server 2012, consolidating features into the Standard and Datacenter editions.

Question 19

Which task is an unnecessary step in preparing to upgrade a computer to a new OS version?
A)do performance benchmarks with the current OS
B)make sure you have all the device drivers for the new OS
C)record custom software settings
D)verify application compatibility

Accepted Answer

Doing performance benchmarks with the current OS is not essential to preparing for an OS upgrade. The other tasks listed (making sure you have all necessary device drivers, recording custom software settings, and verifying application compatibility) are important steps to ensure a successful upgrade process.

Question 20

If you are having trouble installing an OS because it does not seem to be detecting the computer hardware, which of the following should you check to try to resolve the problem?
A)the DVD drive is compatible
B)enough RAM is installed
C)the installation media
D)the BIOS settings

Accepted Answer

If the OS installer is not detecting the computer hardware, the problem may lie in the BIOS settings which control the system's hardware. Checking the BIOS settings and making sure that the hardware is recognized by the system may be necessary to resolve the issue. Checking the other options listed may also be important, but they are less likely to cause this specific issue.

Quiz 5: Installing and Upgrading Operating Systems

You must upgrade to a 64-bit version of Windows 10 if you are running a 64-bit version of Windows 7.

You are preparing to upgrade Windows 7 to Windows 10 but you are going to be cautious and make a backup of your system before proceeding with the installation. Which of the following should NOT be a consideration for performing your backup.

Even with a PnP-capable OS, you may have to configure devices to work optimally with the OS.

You may have more trouble installing interface cards on a Macintosh computer because the devices are all built for generic hardware.

Which of the following Windows 7 editions does not have an upgrade path to Windows 10 Home?

Which of the following is considered the most stable version of a new OS that is safe to install on production equipment?

Which of the following is NOT a typical function performed by the OS installation program?

Studies have shown that upgrades and migrations to the latest OS are always cost-effective.

During the installation of the Windows 10 OS, which of the following are you likely to provide to the installation program?

Which edition of Windows 7 contains the same features as Ultimate edition except that it is used by companies with volume licensing?

Which of the following is NOT a task in preparation for installing an OS?

When choosing a computer for a test upgrade/migration, choose one that represents which of the following?

Which of the following is a necessary step you should take before upgrading or migrating to a new OS?

When you install a modern OS such as Windows 10 or Mac OS X, you always manually configure devices such as monitors and network cards.

Which of the following is a true statement about PnP?

You are preparing to install Windows 10 on a computer that used to run Windows XP. This will be a clean installation. Which of the following are you least likely to need detailed information about before performing the installation?

What process is required during the installation of the OS by all editions of Windows 10 except Enterprise?

Which of the following is an edition or option that was dropped in Windows Server 2012?

Which task is an unnecessary step in preparing to upgrade a computer to a new OS version?

If you are having trouble installing an OS because it does not seem to be detecting the computer hardware, which of the following should you check to try to resolve the problem?