When you expect a reader of your message to be uninterested, unwilling, displeased, or hostile, you should
A)put the bad news first.
B)begin with the main idea.
C)explain all background information first.
D)send the message via e-mail, text message, or IM.

Question

Quizplus · Accepted Answer

When communicating with someone who might be uninterested, unwilling, displeased, or hostile, it's important to start by explaining all the background information first. This approach helps to provide context and rationale for the message, potentially making the recipient more receptive to the main idea or bad news that follows.

When You Expect a Reader of Your Message to Be