Question 1

Discuss the issues that arise when developing a compensation package for expatriate employees.Which issues must managers be sure to address?

Accepted Answer

The answer of Discuss the issues that arise when developing...

Question 2

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job enrichment

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 3

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behaviour is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance and goal commitment.Define these attributes and discuss how they relate to motivated work behaviours.

Accepted Answer

The answer of Edwin Locke's expanded model of goal-setting theory...

Question 4

Employers who allow their workers to choose 'cafeteria-style' from a variety of benefits packages are following a(n) __________ system.

Accepted Answer

The answer of Employers who allow their workers to choose...

Question 5

Employees who feel their salaries convey a message of how much they are worth to the organisation are interpreting the __________ value of that reward.

Accepted Answer

The answer of Employees who feel their salaries convey a...

Question 6

Appraisals with a(n) __________ orientation focus on the future and use information from evaluations to improve performance.

Accepted Answer

The answer of Appraisals with a(n) __________ orientation focus on...

Question 7

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-flexitime

Accepted Answer

The answer of Match each of the following scenarios with...

Question 8

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job enlargement

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 9

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-telecommuting

Accepted Answer

Telecommuting refers to the practice of working remotely, often from home, using the internet to stay connected to one's workplace. Boris's situation, where he can complete all his work from any location with an internet connection and does not need to come into the office, is a clear example of telecommuting.

Question 10

A South African citizen who is an employee of a South African company but who works in a different country is called a(n) __________.

Accepted Answer

The answer of A South African citizen who is an...

Question 11

__________ programmes grant additional earnings to employees or workgroups for cost-reduction ideas.

Accepted Answer

The answer of __________ programmes grant additional earnings to employees...

Question 12

Top managers are often given special privileges known as __________.

Accepted Answer

The answer of Top managers are often given special privileges...

Question 13

If a manager determines a wage increase by comparing an employee's current behaviour with her or his past behaviour, the manager is conducting a performance appraisal with a(n) __________ orientation.

Accepted Answer

The answer of If a manager determines a wage increase...

Question 14

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job specialisation

Accepted Answer

The answer of Jabu, Conrad and Sisonke work at a...

Question 15

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-extended work schedule

Accepted Answer

The answer of Match each of the following scenarios with...

Question 16

A performance management system in which people receive feedback from those on all 'sides' of them is called __________.

Accepted Answer

The answer of A performance management system in which people...

Question 17

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-compressed work schedule

Accepted Answer

The answer of Match each of the following scenarios with...

Question 18

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-nine-eighty schedule

Accepted Answer

The nine-eighty schedule involves working 80 hours over nine days in a two-week period, typically resulting in an extra day off every other week. Svetlana's schedule, where she works 8 hours a day for one week and then 10 hours a day for four days the next week, aligns with this arrangement, allowing her to have an extra day off every other week.

Question 19

Match each of the following scenarios with the flexible work arrangement it illustrates.
a.Diego, an accountant, doesn't mind working long days and really likes three-day weekends.He works from Monday to Thursday, 10 hours a day, so that he has every Friday off yet still works 40 hours a week.
b.Sureshnie, an electrician, works from Monday to Friday, eight hours a day, every odd week, and from Monday to Thursday, 10 hours a day, every even week.
c.Ashwin, a fisherman, is paid a premium salary to work for five weeks straight without a day off, followed by two weeks of paid leave.
d.Bheki and Mark work as bellboys at a fancy hotel.Bheki works from 8 a.m.till noon from Monday to Friday and, as soon as he leaves, Mark arrives and works at the same position from noon till 4 p.m., such that each of them works a 20-hour week.
e.Liza, a journalist, works from Monday to Friday, eight hours a day, like at a normal job.However, she works from 8 a.m.till noon, takes four hours off, then finishes her work day by working from 4 p.m.to 8 p.m.
f.Tiaan, a content developer, can do the entirety of his job from any place that has an Internet connection.He does not come into the office at all and does all of his work from home.
-job sharing

Accepted Answer

Job sharing is a flexible work arrangement where two (or more) people share the responsibilities of one full-time position. Scenario D illustrates this, with George and Jerry splitting the hours of a single bellboy position between them.

Question 20

Jabu, Conrad and Sisonke work at a small café.Match each of the following scenarios with the job design concept it most clearly illustrates.
a.Jabu takes the customers' orders, Conrad makes their drinks and Sisonke makes the sandwiches.
b.To break up the monotony of the long days, Jabu, Conrad and Sisonke switch jobs at regular intervals.
c.After Conrad leaves the company, Sisonke's job is modified so that she makes drinks as well as sandwiches.
d.Sisonke, the designated sandwich maker, is given control over which sandwiches appear on the menu, where the café gets its ingredients, and how the café's food supplies are stocke
-job rotation

Accepted Answer

B) illustrates job rotation, as it describes Joey, Konrad, and Susan switching jobs at regular intervals to break up the monotony of the work.

Quiz 6: Motivating Behaviour With Work and Rewards

Discuss the issues that arise when developing a compensation package for expatriate employees.Which issues must managers be sure to address?

Edwin Locke's expanded model of goal-setting theory assumes that goal-directed behaviour is a function of four goal attributes: goal difficulty, goal specificity, goal acceptance and goal commitment.Define these attributes and discuss how they relate to motivated work behaviours.

Employers who allow their workers to choose 'cafeteria-style' from a variety of benefits packages are following a(n) __________ system.

Employees who feel their salaries convey a message of how much they are worth to the organisation are interpreting the __________ value of that reward.

Appraisals with a(n) __________ orientation focus on the future and use information from evaluations to improve performance.

A South African citizen who is an employee of a South African company but who works in a different country is called a(n) __________.

__________ programmes grant additional earnings to employees or workgroups for cost-reduction ideas.

Top managers are often given special privileges known as __________.

If a manager determines a wage increase by comparing an employee's current behaviour with her or his past behaviour, the manager is conducting a performance appraisal with a(n) __________ orientation.

A performance management system in which people receive feedback from those on all 'sides' of them is called __________.