All of the following statements about the key outcomes expected to result from the psychological states detailed in the job characteristics theory are true EXCEPT
A) low absenteeism and turnover.
B) high satisfaction with work.
C) high-quality work performance.
D) high profits for shareholders.
E) high internal work motivation.

Question

Quizplus · Accepted Answer

The job characteristics theory focuses on how the psychological states resulting from certain job characteristics can lead to positive outcomes such as high motivation, satisfaction, and performance. However, the theory does not directly address the financial outcomes of a job. While high performance and motivation can lead to increased profits for a company, the theory does not state that high profits for shareholders is a direct outcome of the psychological states.

All of the Following Statements About the Key Outcomes Expected