Question 1

After the meeting, the project manager should publish the meeting results
A)within 24 hours after the meeting.
B)by the end of the week.
C)before the next meeting.
D)if the project manager has time to send the notes.

Accepted Answer

Publishing the meeting results within 24 hours ensures that all stakeholders are informed while the information is still fresh. Waiting until the end of the week or before the next meeting can lead to delays and misunderstandings. It is also the responsibility of the project manager to ensure that the notes are sent out in a timely manner, regardless of their schedule.

Question 2

A final is held when the contractor has completed the detailed specifications, drawings, screen and report formats, and such.The purpose of this meeting is to gain approval from the customer.
A)project status review meetings
B)problem-solving meetings
C)design review meetings
D)post-project evaluation meetings

Accepted Answer

A final meeting where the contractor seeks approval from the customer for completed specifications, drawings, screen and report formats is a design review meeting.

Question 3

All of the following are barriers to effective listening except
A)pretending to listen.
B)patience.
C)bias and closed-mindedness.
D)jumping to conclusions.

Accepted Answer

Patience is not a barrier to effective listening, in fact it can be a helpful trait to have. Pretending to listen, bias and closed-mindedness, and jumping to conclusions are all barriers to effective listening.

Question 4

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.
A)project status review meetings
B)problem-solving meetings
C)design review meetings
D)post project evaluation meetings

Accepted Answer

Design review meetings provide an opportunity for the customer to review and provide feedback on the proposed design of a project. This is a crucial step in ensuring that the customer's needs and requirements are met, and that they approve of the proposed design before development begins. Project status review meetings, problem-solving meetings, and post-project evaluation meetings are important in their own right, but do not specifically address the need for customer approval of the design phase.

Question 5

It is important for the project team to know which document is the latest version of a document, so that they can perform their work correctly based on the most current information and documentation.

Accepted Answer

Knowing the latest version of a document is important for the project team to ensure that they are working with accurate and up-to-date information. This helps to avoid errors and prevent delays in project delivery.

Question 6

body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.
A)Neutral
B)Negative
C)Critical
D)Positive

Accepted Answer

The given body language cues are all positive and indicate engagement and agreement. Direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment all convey positivity and attentiveness.

Question 7

The heart of communication is not words, but
A)listening.
B)responding.
C)understanding.
D)talking.

Accepted Answer

Understanding is the core of effective communication because it ensures that the message is comprehended accurately by the receiver, which is essential for meaningful exchanges.

Question 8

Listening is more than just letting the other person talk.It must be
A)a passive, not an active, process.
B)an impatient, not a patient, process.
C)an reactive, not a proactive, process.
D)an active, not a passive, process.

Accepted Answer

Listening is an active process that involves paying attention, asking questions, and responding appropriately. It requires effort and intentionality on the part of the listener. The other options are incorrect because listening should not be passive, impatient, or reactive.

Question 9

should be held on a regularly scheduled basis.
A)Project status review meetings
B)Problem-solving meetings
C)Design review meetings
D)Post project evaluation meetings

Accepted Answer

The answer of should be held on a regularly scheduled...

Question 10

Teleconferencing includes tools such as conference calls and videoconferencing.

Accepted Answer

Teleconferencing is a term that encompasses various tools such as conference calls, videoconferencing, web conferencing, etc.

Question 11

A preliminary when the contractor has completed the initial conceptual specifications, drawings, or flowcharts.The purpose of this preliminary design review meeting is to get the customer's agreement.
A)project status review meetings
B)problem-solving meetings
C)design review meetings
D)post project evaluation meetings

Accepted Answer

The description provided matches the purpose of a design review meeting, which is to review and get agreement on conceptual designs and specifications. Option A refers to a general project status review and might not necessarily involve design specifications. Option B refers to a meeting focused on solving a specific problem, while option D refers to a meeting that occurs after the completion of a project.

Question 12

Half of making communication effective is
A)listening.
B)responding.
C)understanding.
D)talking.

Accepted Answer

Listening is essential in effective communication as it allows the receiver to understand the message being conveyed and respond appropriately. Without proper listening skills, communication can break down and cause misunderstandings. Responding, understanding, and talking are also important aspects of communication, but listening is the foundation for successful communication.

Question 13

body language can be a frown, crossed arms, slouching, fidgeting, gazing or looking away, doodling, or yawning.
A)Neutral
B)Negative
C)Critical
D)Positive

Accepted Answer

The given body language cues are mostly negative, indicating discomfort, disinterest, or annoyance.

Question 14

When a problem or potential problem is identified by an individual project team member, that person should promptly call a with other appropriate individuals, not wait for a future status review meeting.
A)project status review meetings
B)problem-solving meetings
C)design review meetings
D)post project evaluation meetings

Accepted Answer

When a problem or potential problem is identified by an individual project team member, they should promptly call a problem-solving meeting with other appropriate individuals, not wait for a future status review meeting. This will ensure that the problem is addressed and resolved as soon as possible, minimizing the impact on the project.

Question 15

All of the following are suggestions for improving listening skills except
A)focus on the person talking.
B)interrupt the speaker to state clarification.
C)engage in active listening, provide verbal and nonverbal feedback to the person talking.
D)ask questions.

Accepted Answer

Interrupting the speaker to clarify can be seen as disrespectful and can disrupt the flow of the conversation. It is better to wait until the speaker has finished speaking and then ask for clarification or repeat what they said in your own words to confirm understanding. The other choices (A, C, D) are all good suggestions for improving listening skills.

Question 16

A project status review meeting is usually led or called by
A)the project team.
B)the team member that identified a problem.
C)the project manager.
D)the customer.

Accepted Answer

The project manager is the person responsible for monitoring, controlling, and reporting on project progress. Therefore, it makes sense that they would lead or call for a project status review meeting to ensure everyone is on track and informed about the project's current status. While the project team, individual team members, and customers may attend the meeting, they would not typically be the ones to lead or call for the meeting.

Question 17

Throughout a project, various project documents will be revised to incorporate changes.

Accepted Answer

Project documents such as project plans, schedules, budgets, and status reports will be revised throughout the project lifecycle to reflect changes in scope, resources, timelines, and other factors.

Question 18

Before a project team meeting, the should determine whether a meeting is really necessary, the purpose of the meeting, and who needs to participate in the meeting.
A)the project team
B)the team member that identified a problem
C)the project manager
D)the customer

Accepted Answer

The project manager is responsible for planning and scheduling project team meetings. They should determine whether a meeting is necessary and identify the purpose and participants of the meeting.

Question 19

The primary purposes of a are to inform, to identify problems, and to identify action items.
A)project status review meeting
B)problem-solving meeting
C)design review meeting
D)post project evaluation meeting

Accepted Answer

Project status review meetings are specifically designed to inform stakeholders of the progress and status of a project, identify any problems or challenges that need to be addressed, and determine the appropriate action items to overcome them. Problem-solving meetings and design review meetings may also serve similar purposes, but their focuses are more specific to addressing particular issues or evaluating specific aspects of a project or product. Post project evaluation meetings are held after completion of the project to evaluate its success and draw lessons learned.

Question 20

Teleconferencing can help facilitate the sharing of information in a more interactive way than perhaps e-mail.

Accepted Answer

Teleconferencing allows for real-time communication between participants, allowing for more interactive discussions and immediate feedback. In contrast, e-mails are often one-way communication and lack the immediacy and interactivity of teleconferencing.

Quiz 12: Project Communication and Documentation

After the meeting, the project manager should publish the meeting results

A final is held when the contractor has completed the detailed specifications, drawings, screen and report formats, and such.The purpose of this meeting is to gain approval from the customer.

All of the following are barriers to effective listening except

Projects that involve a design phase, such as an information system project, may require one or more technical to ensure that the customer agrees with or approves of the design.

It is important for the project team to know which document is the latest version of a document, so that they can perform their work correctly based on the most current information and documentation.

body language can include direct eye contact, a smile, hand gestures, leaning forward, and nodding acknowledgment or agreement.

The heart of communication is not words, but

Listening is more than just letting the other person talk.It must be

should be held on a regularly scheduled basis.

Teleconferencing includes tools such as conference calls and videoconferencing.

A preliminary when the contractor has completed the initial conceptual specifications, drawings, or flowcharts.The purpose of this preliminary design review meeting is to get the customer's agreement.

Half of making communication effective is

body language can be a frown, crossed arms, slouching, fidgeting, gazing or looking away, doodling, or yawning.

When a problem or potential problem is identified by an individual project team member, that person should promptly call a with other appropriate individuals, not wait for a future status review meeting.

All of the following are suggestions for improving listening skills except

A project status review meeting is usually led or called by

Throughout a project, various project documents will be revised to incorporate changes.

Before a project team meeting, the should determine whether a meeting is really necessary, the purpose of the meeting, and who needs to participate in the meeting.

The primary purposes of a are to inform, to identify problems, and to identify action items.

Teleconferencing can help facilitate the sharing of information in a more interactive way than perhaps e-mail.