Question 1

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.
A) self-actualization
B) safety
C) belonging
D) self-esteem
E) physical

Accepted Answer

Praising Linnea for her academic achievements directly supports her self-esteem by recognizing her efforts and accomplishments, thereby boosting her sense of personal value and confidence.

Question 2

Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise?
A) preoccupied
B) physical
C) physiological
D) psychological
E) semantic

Accepted Answer

Semantic noise occurs when there is a misunderstanding between the sender and receiver in a communication process due to differences in language, accent, or word choice. In this case, Shay-Nay's different accent, which makes it difficult for most people to understand her, is an example of semantic noise.

Question 3

Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication effectiveness can be learned

Accepted Answer

Communication effectiveness can be learned, suggesting that with practice and study, someone can improve their public speaking skills, even if they don't believe they have a natural talent for it.

Question 4

According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:
A) develop a range of skills
B) adapt communication appropriately
C) engage in dual perspective
D) imagination
E) commitment

Accepted Answer

Interpersonal communication competence involves developing a range of skills, adapting communication appropriately, engaging in dual perspective, and showing commitment. Imagination, while valuable in many contexts, is not listed as a guideline for interpersonal communication competence in standard references.

Question 5

An example of physiological noise is
A) puppies
B) being preoccupied with a problem
C) cigarettes
D) fatigue
E) poor sound

Accepted Answer

Physiological noise refers to distractions caused by bodily processes or conditions, such as fatigue, which can impair one's ability to communicate effectively.

Question 6

Symbols such as ;-) or :-( are called ____ and are used to convey inflection and nonverbal features of communication.
A) metacommunication
B) emoticons
C) conveyors
D) illustrators
E) distortion

Accepted Answer

Emoticons, like ;-) or :-(, are symbolic representations used in digital communication to express emotions, attitudes, or to convey nonverbal cues, effectively adding emotional context to the message.

Question 7

____ models of communication highlight the dynamic nature of interpersonal communication.
A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Accepted Answer

Transactional models of communication emphasize the dynamic and simultaneous exchange of messages in interpersonal communication, highlighting its fluid and interactive nature.

Question 8

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is
A) I-You
B) I-Thou
C) I-It
D) I-ME
E) I-Us

Accepted Answer

The relationship between Jenema and the homeless person is characterized as "I-It" because Jenema treats the homeless person as an object rather than engaging with them as a subject or equal. In Martin Buber's philosophy, an "I-It" relationship is one where the other is treated as a means to an end or an object, rather than being engaged with deeply and personally, which would be an "I-Thou" relationship.

Question 9

Maya Angelou has expressed the idea that:
A) communication is reversible.
B) individuals must learn how to be different together.
C) people from around the world are more dissimilar than they are alike.
D) globalization has had a negative effect on individual cultures.
E) the world is more monocultural than multicultural.

Accepted Answer

Maya Angelou often emphasized the importance of embracing diversity and learning to live with our differences in a harmonious way, which aligns with the idea that individuals must learn how to be different together.

Question 10

Monica and Chandler have an argument over whose turn it is to do clean their house. In the heat of the argument, Chandler calls Monica a "slob". Then, Monica calls Chandler a "self-centered moron". Later, after they have made up, Chandler tries to apologize to Monica. However, Monica is still hurt and complains that no matter what Chandler says now he must have meant what he said. According to the communication principles, Chandler doesn't realize that:
A) interpersonal communication is unrepeatable
B) interpersonal communication is irreversible
C) interpersonal communication is complicated
D) interpersonal communication is inescapable
E) None of these

Accepted Answer

Chandler doesn't realize that interpersonal communication is irreversible, meaning once something has been said, it cannot be taken back, and the impact of those words remains.

Question 11

Communication about communication is:
A) Metacommunication
B) Channel
C) Noise
D) Summacommunication
E) Multicommunication

Accepted Answer

Metacommunication refers to communication about the communication process itself, discussing or analyzing the way in which we communicate.

Question 12

Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____.
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication develops and sustains relationships
E) none of these

Accepted Answer

Britney and Kevin's discussions about their future together, including plans for children and living arrangements, exemplify how interpersonal communication is used to develop and sustain relationships. This ongoing dialogue helps to build and maintain their connection over time.

Question 13

The author of your text argues that:
A) self-actualization needs are the most important ones that we fulfill through communication.
B) self-esteem needs are influenced by individuals' interpersonal communication skills.
C) belonging needs are not essential to everyone, as some individuals don't need others to enjoy life.
D) physical needs cannot be met by communicating with others.
E) safety needs must be met through activities such as installing new locks for our homes and purchasing weapons for self protection.

Accepted Answer

Self-esteem needs are indeed influenced by how we communicate with others. Effective interpersonal communication skills can enhance an individual's self-esteem by fostering positive interactions and feedback.

Question 14

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise.
A) psychological
B) physical
C) semantic
D) syntactic
E) behavioral

Accepted Answer

Psychological noise refers to internal distractions based on thoughts, feelings, or emotional states that interfere with the communication process, as seen in Miguel's inability to concentrate due to his preoccupation with a personal problem.

Question 15

Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally.
A) encode
B) decode
C) feedback
D) channel

Accepted Answer

Sam is encoding his thoughts and feelings into a verbal message to communicate to Sally.

Question 16

An example of psychological noise is
A) poor health
B) being preoccupied with a problem
C) cigarette smoke in a crowded room
D) fatigue
E) poor sound

Accepted Answer

Psychological noise refers to internal distractions based on thoughts, feelings, or emotional states that interfere with the communication process. Being preoccupied with a problem is an example of psychological noise because it involves internal distractions that can hinder one's ability to listen or communicate effectively.

Question 17

____ models of communication view communication as flowing only in one direction, from sender to receiver.
A) Transactional
B) Linear
C) Relational
D) Interactive
E) Metacommunicative

Accepted Answer

Linear models of communication describe communication as a one-way process where a message flows from sender to receiver.

Question 18

Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal:
A) communication is unintentional
B) communication is irreversible
C) communication is transactional
D) communication is unrepeatable
E) communication is not a panacea

Accepted Answer

Communication is not a panacea, meaning it cannot solve all problems. In this case, Mark's infidelity has caused Jen great pain, and no amount of communication can undo that.

Question 19

Interpersonal communication comes from the root words "inter" and "personal," meaning:
A) between persons.
B) with persons.
C) innermost self.
D) coming from the person.
E) about persons.

Accepted Answer

"Inter" means between, and "personal" refers to persons, so "interpersonal" communication means communication between persons.

Question 20

This psychologist first described a hierarchy of human needs.
A) Wilbur Schramm
B) Claude Shannon
C) Abraham Maslow
D) Warren Weaver
E) Julia Wood

Accepted Answer

Abraham Maslow first described a hierarchy of human needs, which is often depicted as a pyramid with physiological needs at the base, ascending through safety, love/belonging, esteem, to self-actualization at the top.

Quiz 1: A First Look at Interpersonal Communication

Linnea's parents praise her for earning high marks in her first year in college. Linnea's parents are addressing her ____ needs.

Shay-Nay talks with a different accent and most people can not understand her. This is an example of what kind of noise?

Ning believes that she will never be able to take public speaking, because she does not have a natural talent. However, the book states that

According to the book, all of the following are guidelines for interpersonal communication competence EXCEPT:

An example of physiological noise is

Symbols such as ;-) or :-( are called ____ and are used to convey inflection and nonverbal features of communication.

____ models of communication highlight the dynamic nature of interpersonal communication.

Jenema is walking in a mall and a homeless person approaches her and asks for money. Jenema keeps walking without speaking to or looking at the person. The relationship between Jenema and the homeless person is

Maya Angelou has expressed the idea that:

Communication about communication is:

Britney and Kevin have been dating for over five years. They constantly talk about how many kids they want and where they will live in the future. This is an example of how interpersonal ____.

The author of your text argues that:

Miguel tries to concentrate during a class lecture, but he can't get his mind off a personal problem. His preoccupation with his personal problem is an example of ____ noise.

Sam sees Sally. Sam thinks Sally is so hot. Sam says, "Hey! Are you from Tennessee? Because you're the only ten I see!" According to the model of communication, Sam is trying to ____ a message to Sally.

An example of psychological noise is

____ models of communication view communication as flowing only in one direction, from sender to receiver.

Jen and Mark are happily married. Recently, Mark had an affair. He tried to tell Jen about his infidelity. She is completely hurt by his actions. It doesn't matter what Mark says to her, she is very upset and can not get over his betrayal. This is indicative of how interpersonal:

Interpersonal communication comes from the root words "inter" and "personal," meaning:

This psychologist first described a hierarchy of human needs.