Regretfully, Mathew was not successful when he asked the customer to sign up for his company's cable TV package.What should Mathew NOT do when faced with this scenario?
A)Stay professional
B)Stay cheerful
C)Ask for referrals
D)Thank the prospect for their time
E)Leave without thanking the prospect

Question

Quizplus · Accepted Answer

Option E is the correct answer as it is not professional to leave without thanking the prospect, regardless of the outcome of the conversation. Mathew should show gratitude and leave a good impression for a possible future interaction or referral. Conversely, options A, B, C, and D are all recommended responses, even if the customer did not sign up for the cable TV package.

Regretfully, Mathew Was Not Successful When He Asked the Customer