According to Reciprocity Theory, which of the following exchange processes is least likely to lead to trust and positive emotion?
A)Generalized
B)Reciprocal
C)Negotiated
D)B and C are equally unlikely

Question

Quizplus · Accepted Answer

According to Reciprocity Theory, negotiated exchange processes are the least likely to lead to trust and positive emotion because they are based on explicit negotiation and explicit quid pro quo arrangements. This can lead to a sense of obligation rather than genuine goodwill and trust, which can undermine the positive emotions associated with exchange processes. In contrast, generalized exchange processes are based on implicit norms of reciprocity and trust, while reciprocal exchange processes involve a mutual exchange of benefits that builds trust and positive emotions.

According to Reciprocity Theory, Which of the Following Exchange Processes