Which of the following is TRUE about using IM and text messaging for brief business messages?
A) Text messaging is fast overtaking IM as the preferred mode of communication for brief business messages.
B) IM is currently more versatile and more widely used in business than text messaging.
C) IM is presently more expensive than phone calls and email.
D) IM no longer requires user authentication.

Question

Quizplus · Accepted Answer

IM is currently more versatile and more widely used in business than text messaging. While text messaging may be fast, it is not as versatile as IM and lacks the ability to easily integrate with other business tools. IM also offers features such as group chats and file sharing, making it a more comprehensive communication tool for businesses. Additionally, IM platforms such as Slack and Microsoft Teams have become increasingly popular in recent years, further solidifying IM as a widely-used business communication tool.

Which of the Following Is TRUE About Using IM and Text