When writing an email message, you should avoid using ________.
A) a signature file
B) all caps
C) attachments and links
D) traditional grammar and punctuation rules

Question

Quizplus · Accepted Answer

Using all caps in an email message can come off as aggressive and is considered shouting in online communication. It is best to use proper sentence case and avoid using all caps. The other options listed are generally acceptable in email communication.

When Writing an Email Message, You Should Avoid Using ________