Product _____ refers to how reliably a product delivers its promised level of quality.
A) differentiation
B) variability
C) quality
D) consistency

Question

Quizplus · Accepted Answer

Consistency refers to the ability of a product to consistently deliver the promised level of quality. This includes being reliable and free from defects or variation in quality. It is an important aspect of product quality as customers expect a certain level of consistency in the products they purchase.

Product _____ Refers to How Reliably a Product Delivers Its