Question 1

Results-driven change focuses primarily on changing company procedures, management philosophy, or employee behavior.

Accepted Answer

Results-driven change primarily targets achieving specific outcomes or goals, rather than focusing on changing procedures, philosophies, or behaviors, although these may be adjusted as part of the process to achieve the desired results.

Question 2

A technology cycle occurs whenever there are major advances or changes in the in a field or discipline.
A) human, technical, and conceptual skills needed
B) structure or personnel requirements
C) internal resource environment
D) knowledge, tools, and techniques
E) way information is integrated

Accepted Answer

A technology cycle involves the development and application of new knowledge, tools, and techniques in a field or discipline. Therefore, having the necessary knowledge, tools, and techniques is essential for success during a technology cycle.

Question 3

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

Accepted Answer

Resistance to change can have various causes such as fear of the unknown, lack of trust, or perceived negative consequences. While organizational factors can play a role in resistance to change, they do not always result in it, and other individual and contextual factors should also be taken into account.

Question 4

In the typical S-curve pattern of innovation, small amounts of effort will result in significant increases in performance .
A) during the growth stage of the cycle
B) at the midpoint of the cycle
C) only at the end of the cycle
D) throughout the cycle
E) only at the beginning of the cycle

Accepted Answer

The answer of In the typical S-curve pattern of innovation,...

Question 5

In terms of innovation streams, what replace the older, bulkier monitors. A) technological substitution B) technological expansion C) reengineering D) demarketing _e_._th_e_pioneerin_g_era Occurred when customers purchased flat-screen computer monitors to

Accepted Answer

Technological substitution is the process where new technology replaces older technology. In this case, the older, bulkier monitors were replaced by flat-screen computer monitors, which is a prime example of technological substitution.

Question 6

is the knowledge, tools, and techniques used to transform inputs into outputs.
A) Resource manipulation
B) Procedural innovation
C) A transformation system
D) Technology
E) Creativity

Accepted Answer

The answer of is the knowledge, tools, and techniques used...

Question 7

In the typical S-curve pattern of innovation, increased effort (i.e., money, research, and development) brings only small improvements in technological performance when performance limits of the technology are reached .
A) during the introductory stage of the cycle
B) at the breakeven point of the cycle
C) during the maturity stage of the innovation cycle
D) throughout the cycle
E) at the end of the cycle

Accepted Answer

The curve flattens at the beginning and ending of cycles, creating the characteristic "S"
shape. The flat curve signifies less return on effort.

Question 8

Even though education and communication, participation, negotiation, top management support, and coercion can all be used to manage resistance to change, coercion should be used only in a crisis or as a last resort.

Accepted Answer

Coercion should only be used as a last resort because it can damage employee morale and create long-term issues with productivity and trust. It is better to use communication, participation, and negotiation to address concerns and find solutions that work for everyone involved. Education is also important to help employees understand the reasons for change and the potential benefits it can bring. Top management support is critical to show that the change is important and necessary for achieving organizational goals. However, if all other methods fail and the change is essential for the survival of the organization, coercion may be necessary to enforce compliance.

Question 9

Patterns of innovation over time that can create sustainable competitive advantage are called .
A) innovation maps
B) organization development
C) results-driven change
D) innovation streams
E) cyclical inventions

Accepted Answer

Innovation streams refer to patterns of innovation over time that can create sustainable competitive advantage. They are characterized by periods of incremental change followed by periods of discontinuous change and can include technological, market, and product innovations. By following these patterns, a company can create and maintain a competitive edge in the market.

Question 10

The development of the DVD player was a source of had once been. A) a sustainable competitive advantage B) creativity reengineering C) technological discontinuity D) planned shrinkage _e_._technologica_l_replacement To companies in the movie industry just as VHS tapes

Accepted Answer

The development of the DVD player represented a technological discontinuity, as it marked a significant change from the previous technology of VHS tapes. This allowed companies in the movie industry to offer a new and improved product to consumers. The development of the DVD player did not necessarily provide a sustainable competitive advantage, as competitors could also develop their own DVD players. Creativity reengineering and planned shrinkage are not relevant concepts in this context.

Question 11

Nearly all technology cycles follow the typical pattern of innovation.
A) W-curve
B) U-curve
C) bell-shaped
D) S-curve
E) V-shaped

Accepted Answer

The S-curve is the typical pattern of innovation, which represents the slow initial growth of a new technology, followed by a period of rapid growth as the technology is adopted more widely, and ultimately reaching a plateau as the market becomes saturated.

Question 12

Creativity was needed to improve efficiency without raising costs at one automobile maker. Over the last few years, the company has successfully implemented a creative engineering program that allows its plants to produce more than one type of car from the same assembly line. This successful change to a flexible manufacturing system is an example of .
A) corporate synergy
B) organizational innovation
C) assembly networking
D) organizational networking
E) reverse engineering

Accepted Answer

The implementation of a creative engineering program and flexible manufacturing system is an example of organizational innovation, which involves finding new ways to improve efficiency and productivity within a company. The other choices are not applicable or specific enough to describe this particular situation.

Question 13

An innovation stream moves from one technology cycle to another through the process of .
A) technological substitution
B) dominant design
C) incremental environmental change
D) organizational synergy
E) transition management

Accepted Answer

Technological substitution refers to the process where new technologies displace older ones. This can result in the innovation stream moving from one technology cycle to another.

Question 14

In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development) brings only small improvements in technological performance ,
A) early in the cycle
B) throughout the cycle
C) at the end of the cycle
D) at both the beginning and end of the cycle
E) in the maturity stage of the cycle

Accepted Answer

The answer of In the typical S-curve pattern of innovation,...

Question 15

Organizational is the successful implementation of creative ideas in organizations.
A) change
B) innovation
C) creativity
D) development
E) deployment

Accepted Answer

Innovation refers to the implementation and use of creative ideas and solutions to improve or create new products, services, processes, or systems within an organization. Organizational innovation involves the successful implementation and adoption of these creative ideas throughout the organization, leading to improvements in efficiency, productivity, performance and competitive advantage.

Question 16

The General Electric Workout is a special kind of activity-oriented change.

Accepted Answer

The answer of The General Electric Workout is a special...

Question 17

Declaring victory too soon is one of the mistakes managers often make in the refreezing stage of change.

Accepted Answer

Declaring victory too soon can cause employees to revert back to old habits and resist the change. It's important for managers to ensure that the change is fully embedded and sustained before celebrating success.

Question 18

When significant improvements in performance can ONLY be gained through radical new designs or new performance-enhancing materials, it is likely that a company is in the S-curve pattern of innovation.
A) at its breakeven point
B) at the problem identification stage of the innovation cycle
C) at the end of the innovation cycle
D) at either the beginning or end of the innovation cycle
E) at the end of its maturity stage

Accepted Answer

The answer of When significant improvements in performance can ONLY...

Question 19

₂₈_._A_technology _begin_s_wit_h_th_e_birt_h_o_{f a}_ne_w_technolog_y_an_d_end_s_whe_n_tha_t_technolog_y_reache_s_it_s_limit_s_and Dies as it is replaced by a newer, substantially better technology. A) process B) pattern C) cycle D) hierarchy E) continuum

Accepted Answer

The sentence describes a cycle in which old technologies are replaced by newer ones that are substantially better.

Question 20

When Gregg Steiner became the vice president for Cleveland-based Pinxav, he knew the diaper-rash product manufacturer's sales were declining. At a trade show Steiner was pitching the product to some new mothers who had never heard of it. The mothers weren't convinced that they should part with their money for a new-to-them product. The inspired Steiner said, "If you're not happy with the product, I will not only give you your money back, I'll buy you our competitors' product. I'll buy you whatever other brand you want." Suddenly the women were interested, and they all plunked down their money. None of the women ever took Steiner up on his offer. So Steiner decided to make it part of his business practice. This new guarantee was an example of .
A) corporate synergy
B) organizational innovation
C) assembly networking
D) organizational networking
E) reverse engineering

Accepted Answer

Offering a money-back guarantee coupled with a promise to buy a competitor's product demonstrates organizational innovation, as it is a unique and creative approach to increasing sales and customer satisfaction.

Quiz 7: Innovation and Change

Results-driven change focuses primarily on changing company procedures, management philosophy, or employee behavior.

A technology cycle occurs whenever there are major advances or changes in the in a field or discipline.

Resistance to change usually results from organizational factors: such as the absence of promotion guidelines, bonuses, and praise.

In the typical S-curve pattern of innovation, small amounts of effort will result in significant increases in performance .

In terms of innovation streams, what replace the older, bulkier monitors.

is the knowledge, tools, and techniques used to transform inputs into outputs.

In the typical S-curve pattern of innovation, increased effort (i.e., money, research, and development) brings only small improvements in technological performance when performance limits of the technology are reached .

Even though education and communication, participation, negotiation, top management support, and coercion can all be used to manage resistance to change, coercion should be used only in a crisis or as a last resort.

Patterns of innovation over time that can create sustainable competitive advantage are called .

The development of the DVD player was a source of had once been.

Nearly all technology cycles follow the typical pattern of innovation.

An innovation stream moves from one technology cycle to another through the process of .

In the typical S-curve pattern of innovation, increased effort (i.e., money, research and development) brings only small improvements in technological performance ,

Organizational is the successful implementation of creative ideas in organizations.

The General Electric Workout is a special kind of activity-oriented change.

Declaring victory too soon is one of the mistakes managers often make in the refreezing stage of change.

When significant improvements in performance can ONLY be gained through radical new designs or new performance-enhancing materials, it is likely that a company is in the S-curve pattern of innovation.

28. A technology begins with the birth of a new technology and ends when that technology reaches its limits and Dies as it is replaced by a newer, substantially better technology.

₂₈_._A_technology _begin_s_wit_h_th_e_birt_h_o_{f a}_ne_w_technolog_y_an_d_end_s_whe_n_tha_t_technolog_y_reache_s_it_s_limit_s_and Dies as it is replaced by a newer, substantially better technology.