All of the following might be used to create an authentic experience for a customer, except:
A)providing personal interaction, rather than automation
B)having defined services for consumers so they know what to expect
C)allowing consumers to share their interests
D)allowing consumers to participate in the production process

Question

Quizplus · Accepted Answer

Providing defined services for consumers is not necessarily a part of creating an authentic experience. In fact, too much standardization can make the experience feel less authentic. Allowing for personal interaction, sharing interests, and participating in the production process can create a more personalized and genuine experience for the customer.

All of the Following Might Be Used to Create an Authentic