A successful total quality management (TQM)program requires
A)minimizing changes in the organization's culture.
B)attributing defects to the appropriate production function(s).
C)focusing on defect solutions, not sources.
D)soliciting feedback from division-level managers and above.
E)breaking down barriers between functions.

Question

Quizplus · Accepted Answer

Breaking down barriers between functions is essential for TQM as it promotes collaboration and communication across departments, leading to continuous improvement and quality enhancement.

A Successful Total Quality Management (TQM)program Requires