To effectively implement total quality management, managers should
A)minimize interactions across departments to increase functional focus.
B)demand that employees achieve quality goals without added incentives.
C)ask employees for suggestions about improvements.
D)focus on the cost of the quality program.
E)stockpile inventory to avoid manufacturing delays.

Question

Quizplus · Accepted Answer

In total quality management, involving employees in suggesting improvements is crucial as it encourages engagement and utilizes their firsthand experience to enhance processes.

To Effectively Implement Total Quality Management, Managers Should