The upper limit and lower specifications for a service are 5.0 min. and 3.0 min., respectively. The process standard deviation is 0.4 min. and the process average is 4.0 min. What conclusion can be drawn?
A) The process is capable.
B) The process is not capable.
C) The specifications should be changed to 4.2 and 3.8 respectively.
D) No out- of- spec. services will be performed.

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The Answer of The upper limit and lower specifications for a service are 5.0 min. and 3.0 min., respectively. The process standard deviation is 0.4 min. and the process average is 4.0 min. What conclusion can be drawn?
A) The process is capable.
B) The process is not capable.
C) The specifications should be changed to 4.2 and 3.8 respectively.
D) No out- of- spec. services will be performed.

The Upper Limit and Lower Specifications for a Service Are