One way to deemphasize bad news is to embed it in the middle of a(n)________.
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Explanation:Embedding negative...
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Q70: In the _ approach for negative messages,
Q71: Customers who make a claim or request
Q72: If you are turning down an invitation,
Q73: One way to avoid being accused of
Q75: Avoid hiding behind _ _ to justify
Q76: To avoid legal problems, businesses should delay
Q77: A negative message organized using the _
Q79: Employees are more likely to accept negative
Q85: If a customer makes an unreasonable claim
Q94: When you deliver bad news about business
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