If a customer makes an unreasonable claim against your company,there is no need for you to explain why you are rejecting it.

Question

Quizplus · Accepted Answer

It is important to provide a clear and concise explanation for rejecting a customer's claim, even if it is unreasonable. This helps to maintain transparency and build trust with the customer. Simply rejecting the claim without any explanation can lead to further frustration and potential negative reviews for the company.

If a Customer Makes an Unreasonable Claim Against Your Company,there