Identify the correct order of the steps involved in communicating with a difficult or uncooperative patient.
-Express empathy to the patient
A)Step 1
B)Step 2
C)Step 3
D)Step 4
E)Step 5

Question

Quizplus · Accepted Answer

Expressing empathy is typically the second step in communicating with a difficult or uncooperative patient, following the initial step of actively listening to understand their concerns.

Identify the Correct Order of the Steps Involved in Communicating