To complement a business's internal financial performance metrics,a business needs a parallel set of external marketing metrics to track its market-based performance.
Correct Answer:
Verified
Q2: Marketing return on sales (ROS)and marketing return
Q3: Changes in marketing metrics such as product
Q4: The NMC of any proposed strategy must
Q5: Which of the following is considered an
Q6: A decline in relative product and service
Q8: Marketing performance metrics include competitiveness metrics and
Q9: A business's operating expenses is its revenues
Q10: Which of the following is true of
Q11: The net marketing contribution metric enables a
Q12: Customer performance metrics include measures of customer
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