A nurse manager has had issues with a marginal employee. Staff members have complained several times to the manager regarding this employee's competence. Which action by the manager would be appropriate?
A) Discuss the issues at a staff meeting and elicit methods to improve morale.
B) Use progressive discipline to manage the employee.
C) Monitor the staff's performance to determine the lack of civility.
D) Terminate the employee's employment.

Question

Quizplus · Accepted Answer

1. Discussing the issue of morale and monitoring staff regarding civility will not address the issues regarding the marginal employee.
2. Using progressive discipline to manage the employee allows for communication regarding poor performance and allows the employee the opportunity to improve his or her performance.
3. Discussing the issue of morale and monitoring staff regarding civility will not address the issues regarding the marginal employee.
4. Terminating employment does not provide the employee with an opportunity to improve his or her performance.

A Nurse Manager Has Had Issues with a Marginal Employee