Which data would be of most interest to an organization using Lean Six Sigma as a means of quality improvement?
A) Almost 85% of call lights are answered within 4 minutes.
B) Results of pain medication administration are documented 95% of the time.
C) Nursing overtime hours increased by 25% in the last quarter.
D) In the last 6 months, overall client satisfaction scores have increased by 15%.

Question

Quizplus · Accepted Answer

1. Lean Six Sigma is focused on improving process flow and eliminating waste.
2. Lean Six Sigma is focused on improving process flow and eliminating waste.
3. Lean Six Sigma focuses on eliminating waste, such as an increase in expensive overtime wages, and would focus on processes that may be allowing this to occur.
4. Lean Six Sigma focuses on improving process flow and eliminating waste.

Which Data Would Be of Most Interest to an Organization